Research Ophthalmic Assistant

At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater-join us and discover what it means to create a world-class culture while making a meaningful impact.

Our core values that provide our foundation:*

• Fun - We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.
  
• Committed - We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
  
• Egalitarian - We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
  
• Excellence - We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.
  

We are growing and we are looking for a

• Committed to excellent patient experience.
  
• Highly organized and able to anticipate patient needs.
  
• Able to bring a positive attitude every day.
  

• Overseeing and participating in patient recruitment, screening, scheduling, and informed consent activities.
  
• Serving as the primary patient contact in areas such as counseling the patient on visit requirements, study purpose, and study costs, etc. and providing high quality patient care by promptly addressing patient information needs.
  
• Preparing patient charts for patient visits, ensuring complete data collection, and assisting clinical research technicians with case report form completion as requested.
  
• Assisting in monitoring visits with sponsor staff (e.g., queries, source document reconciliation, preparing regulatory documents, answering questions)
  
• Ensuring protocol and regulatory compliance to assigned clinical study protocols.
  
• Serving as the primary liaison between clinical study sponsors, patients, and VTV staff regarding study protocol requirements and communicates clinical study information with study participants, physicians, clinical study project team, and clinical research manager in an appropriate format (e.g., meeting minutes, status reports, telephone calls, e-mails, memos, and letters).
  
• Maintaining study regulatory file and test article accountability per internal standards.
  
• Maintaining accurate clinical study electronic and hard copy documentation in accordance with clinical study protocols, applicable regulations, and departmental procedures.
  
• Assisting with report preparation and clinical study communications to external agencies (e.g., FDA, IRB) as requested.
  
• Representing clinical research department on internal project teams as requested.
  

• Prior experience in academic, pharmaceutical, or medical device clinical trials
  
• Working knowledge in research methodology and federal regulations applicable to clinical trials preferred
  

Vance Thompson Vision offers a full benefits package and competitive compensation, including:* Medical, dental and vision insurance

• Employer paid benefits: paid time off, retirement savings contributions, life insurance and disability insurance
  
• A variety of voluntary benefits for you and your family
  
• Shoe allowance for full time staff
  
• Education Allowance
  
• Wellness Program paired with a Lifestyle Spending Account
  

Vance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.