Regional Maintenance Manager, Amazon Grocery FC - Reliability and Maintenance Engineering (RME)

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Amazon Reliability and Maintenance Engineering (RME) is looking for a highly self-motivated Regional Maintenance Manager (RMM) for the Grocery Fulfillment Center (GFC) Southwest Region (FL, GA, NC, TN, OH)! In this role you will own all aspects of maintenance management to GFC locations via third-party vendors with support from Amazon Maintenance Operations Center (AMOC) and Shared Services Planning (SSP) teams. In addition to driving equipment reliability, this role is key to strategic, tactical, and cross-functional projects that will challenge you to execute from conception to completion, develop new processes, execute change, communicate to senior management, and build effective relationships with vendors and operations partners.

Key job responsibilities

• Support the Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.
  
• Develop and design innovative solutions to difficult problems, manage outside contractors and be on call for emergencies.
  

• Handle multiple internally- and externally-sponsored projects and daily activities, manage and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.
  

• Work with local site Safety department leadership to understand, implement, and audit safety programs. Ensure that all safety programs and procedures are followed.
  
• Develop and maintain preventative maintenance programs and good working relationships with Operations leadership.
  
• Develop Maintenance department business plans and provide guidance and direction for the successful implementation of those plans.
  
• Work with RME Finance team to develop, set and track budgets.
  
• Participate in and support efficiency improvement Kaizen activities for the site, as well as the network when needed.
  
• Develop capital spending plans, facilitate cross-functional project planning and perform cost analysis.
  
• Own and promote excellent housekeeping.
  
• Own weekly and monthly business reviews for the region, perform site audits and participate in periodic maintenance conferences.
  
• Travel approximately 50%
  
• Candidates must have the ability to provide specific, enriched feedback to improve reliability, reduce cost-to-serve, and develop effective mechanisms to optimize processes and procedures within the network
  

A day in the life

RMM success is anchored in executing standard work to manage both proactive and reactive maintenance work orders, remotely triage refrigeration equipment issues, and deep dive trends impacting equipment reliability. The role challenges the RMM to master an array of RME skills usually delegated to onsite RME teams. With no onsite RME, the RMM balances: travel to sites to perform vendor quality audits/inspections and identify unreported opportunities (reliability and safety); virtual management of reactive SIM tickets (reviewing vendor quotes, approving Coupa requisitions, removing barriers to expedite vendor repairs); and project/initiative development and execution (both internal and developed through operations, sustainability and other stakeholders).

About the team

GFC RME is a lean organization with few sites with onsite RME technicians. Successful candidates are highly organized, capable of working independently (with peer/leadership support as needed), crave ownership of both successes and opportunities, and leverage effective interpersonal skills to support operations. With limited internal resources, RMMs are challenged to drive continuous process improvement to the building envelope (facility design, HVAC and refrigeration systems etc) that are vital to maintaining grocery food safety standards and delighting our customers with high quality produce.

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• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  
• 5+ years of distribution or manufacturing field with equivalent mechanical or electrical field experience
  
• Bachelor's degree, or 2+ years of Amazon experience
  

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• Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards
  
• Experience leading change in a multiple site environments
  
• Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,000/year in our lowest geographic market up to $183,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.