Reengagement Program Manager

---------------

The City offers a competitive comprehensive benefits package, including 2 weeks paid vacation, 3 weeks of sick leave, and 11 paid holidays. Health, dental, and vision insurance (employee and family) are effective the first day of employment. The City offers two contributory Defined Benefit pension plans. Hybrid telework arrangements may be available.

At the City of Frederick, we value diversity and the respect, engagement, and productivity an inclusive environment produces. We seek to consistently improve internal and external customer satisfaction, innovate, and expand capability of services, and be a government that practices equality, equity, and fairness. We invite you to bring your skills, abilities, and knowledge to the City of Frederick and be a valued addition to a workforce that we know is our greatest asset.

JOB SUMMARY

The Reengagement Program Manager will lead the development and future implementation of the City of Frederick’s Reengagement Center, a key initiative to support young people who are not currently connected to school or employment. This role will focus on designing programming, building cross-sector partnerships, and laying the operational foundation for long-term impact.

During the planning and design phase, the position will report to the Office of Opportunity and Transformation. Once implementation begins, the role will transition to the Department of Housing and Human Services to oversee day-to-day operations of the Reengagement Center as part of the City’s broader youth services strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead the design and implementation of reengagement programming to support disconnected youth and young adults.
  
• Develop strategic initiatives that address barriers to education, employment, and long-term stability.
  
• Build and sustain strong partnerships with schools, nonprofits, workforce agencies, and other youth-serving organizations.
  
• Convene partners to coordinate services, identify gaps, and promote shared accountability.
  
• Coordinate access to supportive services such as education, housing, health care, and workforce training.
  
• Apply experience in case management to ensure services are responsive, culturally appropriate, and centered on youth and family needs.
  
• Guide operational planning for the future Youth Center, including space use, scheduling, and coordination with internal teams.
  
• Oversee the future operations of the Youth Center, including programming, staffing, and day-to-day management once the facility is open.
  
• Support efforts to keep the Youth Center development timeline on track through cross-department collaboration and problem-solving.
  
• Use data to inform program design, measure outcomes, and support continuous improvement.
  
• Represent the City at community meetings, public events, and in partnerships with local and regional stakeholders.
  
• Support budgeting, grant applications, and compliance with reporting and funding requirements.
  
• Prepare reports, briefings, and presentations for City leadership, including the Mayor and City Council.
  
• Promote a positive, inclusive, and collaborative culture aligned with the City�s values and priorities.
  
• Perform other related duties as assigned.
  

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• Bachelor�s degree in public administration, education, youth development, social work, or a related field required; Master�s degree preferred.
  
• At least five (5) years of progressively responsible experience in youth services, education, community development, or related work, including two (2) years in a supervisory or program leadership role.
  
• Relevant experience may be substituted for education on a year-for-year basis.
  

REQUIRED CERTIFICATES AND/OR LICENSES:

• Vehicle Operator�s license with satisfactory driving record that meets insurability standards of the City�s insurance carrier is required. The employee must maintain the license for the duration of their employment.
  

REQUIRED SKILLS:

• Strong understanding of youth development and holistic service models that integrate education, housing, workforce, and social supports.
  
• Experience with public administration, grant management, and contract oversight.
  
• Familiarity with state and federal funding requirements and fiscal reporting standards.
  
• Proficiency in strategic planning, program evaluation, and performance measurement.
  
• Excellent organizational, written, and verbal communication skills.
  
• Ability to analyze complex issues, synthesize data, and prepare clear reports and presentations.
  
• Comfortable engaging with youth, families, community partners, and the public on sensitive topics.
  
• Skilled in preparing and interpreting statistical, financial, and programmatic reports.
  
• Proficient with Microsoft Office and adaptable to new software platforms.
  
• Effective supervisor and mentor with experience managing staff and volunteers.
  
• Strong time management, initiative, and independent judgment.
  
• Exceptional interpersonal skills and ability to build collaborative relationships across sectors.
  

OTHER DESIRABLES:

• Ability to communicate using the Spanish Language.
  
• Ability to communicate using American Sign Language.
  

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be required to remain in a stationary position and/or to move about for long periods of time, and position self to reach items above or below their reach. The employee is occasionally required to lift and/or move up to 20 lbs. Specific vision abilities required by this job include the ability to observe and inspect items directly in front or to either side of self, to assess items at a distance, to distinguish colors, depth perception, and ability to adjust focus. The employee is subject to the use of Universal Precautions as required by the Bloodborne Pathogens Exposure Control Plan, and to annual Tuberculosis (TB) Testing as required by the Tuberculosis Prevention Plan.

WORK ENVIRONMENT/CONDITION: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is exposed periodically to outside weather conditions, but most work is performed in a typical office setting. The employee regularly encounters clients who are intoxicated, under the influence of unknown substances, may be affected by communicable diseases, and/or appear affected by serious mental health problems.

Equal Opportunity Employer