Receptionist/Bookkeeper

Receptionist Duties:

Receptionist/Bookkeeper

Location: Virginia Beach, VA 23464
Employment Type: Full-Time
Schedule: 8-hour shift, Monday to Friday, some weekends as needed during tax season
Work Location: In person

About Us: Our small Virginia Beach accounting firm serves individual tax clients, business tax clients, and bookkeeping clients. We pride ourselves on delivering exceptional service in a fast-paced, client-focused environment. We are seeking a skilled Receptionist/Bookkeeper to manage front-office operations and support our bookkeeping needs, ensuring seamless service for our clients.

Position Overview: We are looking for an experienced Receptionist/Bookkeeper to be the face of our firm, handling client interactions while performing essential bookkeeping tasks. This is not an entry-level position; candidates must have proven receptionist experience in a professional office setting and solid bookkeeping skills. Tax preparation experience is a plus but not required. The ideal candidate is organized, professional, and capable of thriving in a dynamic small business environment.

Key Responsibilities:

Receptionist Duties:

• Answer and direct incoming calls using a multi-line phone system, screening and routing calls professionally.
  
• Schedule client appointments accurately using office management software.
  
• Greet clients warmly in person, creating a positive and professional first impression.
  
• Manage client correspondence, including emails and mail distribution.
  
• Maintain an organized and welcoming front office.
  

Bookkeeping Duties:

• Perform data entry and maintain accurate financial records using QuickBooks.
  
• Process invoices, track payments, and reconcile accounts.
  
• Generate basic financial reports to support client accounts and management.
  
• Assist with administrative tasks related to client bookkeeping needs.
  

Optional Tax Support:

• Organize client tax documents and assist with basic tax preparation tasks during peak seasons (training provided if needed).
  
• Support accountants with document preparation and client follow-ups.
  

Required Qualifications:

• Minimum of 2 years of professional receptionist experience in an office setting (e.g., managing phones, scheduling, greeting clients). Applications without this experience will not be considered.
  
• At least 1 year of bookkeeping experience, with proficiency in QuickBooks.
  
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  
• Excellent verbal and written communication skills in English, with a professional and friendly demeanor.
  
• Strong organizational skills and ability to multitask in a fast-paced environment.
  
• High attention to detail and commitment to maintaining client confidentiality.
  
• High school diploma or equivalent; additional qualifications in office administration or bookkeeping are a plus.
  
• Must be based in the U.S. and able to relocate to Hampton Roads, VA, if necessary.
  

Preferred Qualifications:

• Previous experience in an accounting or tax preparation environment.
  
• Familiarity with tax software is a plus.
  
• Willingness to take initiative and learn additional skills during tax season.
  

Why Join Us?

• Join a close-knit team in a supportive, professional environment.
  
• Gain experience in both client-facing and financial roles with opportunities for growth.
  
• Competitive salary and paid time off.
  
• Work in a stable, full-time role with a respected local firm.
  

Important Note to Applicants:

This is not an entry-level position. We are seeking candidates with specific receptionist and bookkeeping experience. Resumes from candidates in unrelated fields or without demonstrated office-based receptionist and bookkeeping skills will not be considered. Please ensure your resume clearly highlights your relevant qualifications.

How to Apply:

Submit your resume and a brief cover letter detailing your receptionist and bookkeeping experience here on Indeed. Applications must be in English. Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Work Location: In person