Provider Quality Specialist

Job ID: 32303

Agency: Department of Human Services - Division of Developmental Disabilities

Location: Statewide

Salary: $29.57-$34.79 Hourly, depending on qualifications

Pay Grade: J

Closing Date: 08/19/2025

This is a Full-Time 40 Hours Weekly position with the Department of Human Services - Division of Developmental Disabilities. For more information on the Department of Human Services, please visit https://dhs.sd.gov/en/division-developmental-disabilities .

If you are committed to ensuring people with intellectual and developmental disabilities (ID/DD) have the right to live, love, work and play in their communities, the Division of Developmental Disabilities (DDD) offers exciting opportunities to impact ongoing evolution of a state-of-the-art service delivery system, enabling people across South Dakota to lead healthy, independent, productive lives. The primary role of this position will be to ensure the community based developmental disabilities system continues to progressively evolve with the changing needs of South Dakotans with ID/DD.

This Human Services Program Specialist will contribute to the work of DDD by supporting provider quality oversight.

This position requires some in-state travel

Key Responsibilities:

• Answers questions from program staff, other agencies, and the public regarding program policies, laws, rules, and regulations to provide interpretation of accreditation standards, contract requirements, and program policies.
  
• Determines contract compliance of provider agencies and recommends level of enforcement action for those not in compliance to ensure services to clients are delivered effectively and efficiently and according to funding source guidelines.
  
• Reviews reports from provider agencies on services provided, unusual incidents, and client discharges.
  
• Determines if appropriate services are being provided for clients in compliance with agency contract provisions by reviewing reports and conducting on-site visits.
  
• Determines eligibility criteria for individuals to receive services provided by assigned programs.
  
• Reviews random sample of case files for direct service clients to ensure services are delivered effectively and efficiently and according to funding source guidelines.
  
• Participates in team accreditation surveys of provider agencies to ensure the services provided meet state and national standards necessary to maintain eligibility for federal funding; and monitors agency plans of correction to bring deficiencies up to standards.
  
• Provides training programs for staff and agencies within assigned programs and provides public presentations as necessary to ensure effective program activities and information regarding service availability are provided. This position requires some in-state travel
  
• Other responsibilities as assigned.
  

Knowledge of:

• assigned program areas;
  
• client population being served;
  
• types of services available;
  
• applicable federal and state laws, rules, and regulations.
  

Ability to:

• work effectively with other staff and community organization;
  
• interpret and implement federal and state rules and regulations;
  
• identify dysfunctional relationships and environmental conditions;
  
• exercise sound judgement in the performance of assigned responsibilities;
  
• write meaningful, concise, and accurate reports and correspondence.
  

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/ . This position is a member of Class A retirement under SDRS.

Must apply online:

You must apply online, emailed resumes or submissions will not be accepted.

South Dakota Bureau of Human Resources

Telephone: 605.773.3148 Email: careers@state.sd.us

http://bhr.sd.gov/workforus

"An Equal Opportunity Employer"

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