Property Manager - M7

Are you an enthusiastic, friendly person who is looking to make his or her mark with a national company that understands work life balance? Is your enthusiasm and passion for helping people contagious? This is an opportunity to work with other highly engaged people within a culture that embraces innovation while delivering an outstanding customer experience. Joining our team is an opportunity to grow your career. ABOUT US As a national leader and innovator in the self-storage industry, Key Storage has grown to over 40 self-storage facilities across seven states. As a three-time award winner of the Mini-Storage Messenger’s prestigious “FACILITY OF THE YEAR†Award, we have shown that we know what our customers are looking for when they need self-storage. OUR CULTURE We achieve our MISSION through the eyes of our employees and their satisfaction. Our values, Passion, Integrity, Innovation and Respect give us the strength, guidance and security to succeed. Together we ELEVATE our Performance, Inspire an Award-Winning Customer Experience and Cultivate a Key Clean Guarantee.

The Property Manager is responsible for overseeing the daily operations of the assigned property, ensuring efficient management, excellent customer service, and optimal financial performance. This role involves leasing units, processing payments, maintaining property cleanliness and security, and handling customer inquiries. The Property Manager is also responsible for enforcing company policies, managing delinquent accounts, and performing light maintenance tasks as needed.

In addition to managing their primary location, the Property Manager may be required to travel to other facilities to provide support during staff shortages, high-demand periods, or special projects. The ideal candidate is a self-motivated, detail-oriented individual with strong problem-solving skills and the ability to work independently while contributing to the overall success of the company.

• Providing exceptional customer service to our customers and generate sales leads over the phone as well as walk-in customers.
  
• Recommending unit sizes and services based on customers' needs.
  
• Communicating leasing process to customers.
  
• Making customer calls regarding their account, collections, and other items, documenting notes on the computer system.
  
• Conducts daily physical storage unit inspection, confirm inventory availability and ensure spaces are secure and/or ready to rent.
  
• Managing, auditing, and balancing cash drawer, preparing and making daily deposits.
  
• Performing cleaning and maintenance such as sweeping, mopping, and picking up trash and wiping windows to ensure a great customer experience.
  
• Traveling to other properties to provide support as needed for efficient business operations.
  
• Performing other duties as assigned.
  

• Low deductible medical plan including Telehealth
  
• Dental, vision, life insurance, AD&D
  
• Employee assistance and Wellness Programs
  
• 401k with company match - both pre and post tax options
  
• Industry-related tuition reimbursement
  
• Comprehensive paid training for success
  

Key Storage is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.