Property Manager IV - The Rise on Madison

Start your career at Bellwether Housing as a Property Manager IV in the vibrant city of Seattle, WA!Who We Are:

Established in 1980 with a vision to create urban housing opportunities, Bellwether Housing has been a trailblazer in transforming lives. By breaking down housing barriers, we've empowered individuals and families, especially those from marginalized communities. As we continue to make a lasting impact, we're embarking on an ambitious mission to build and acquire 2,500 homes by 2025. This is your opportunity to be part of our dynamic team and help shape the future of affordable housing!

Salary: $79,379 - $97,018/annually.

The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will be determined by various factors, including knowledge, skills, experience, qualifications, location, and other factors that would be critical to success in this role.

Building Info: The Rise on Madison is a 250 unit high rise located in the First Hill neighborhood in Seattle. The building is comprised of Low-Income Housing Tax Credits, Office of Housing, and Commerce.

Position Overview: As the Property Manager, you will manage the overall operations of The Rise, including maximizing occupancy levels and property values as well as building and cultivating a strong and motivated team. The Property Manager also creates a positive experience for the residents, associates, and clients. You will work directly with outside agencies providing services and case management to residents and will act as a liaison with Plymouth employees at Blake House and other external stakeholders.

Work Schedule: Onsite, Monday - Friday, 8:30am - 5:00pm. The final schedule is to be determined by the supervisor.

Your Impact:

• Provide professional, responsive, caring, and knowledgeable interactions with applicants and residents. Always seek to resolve complaints or client concerns, treating all parties in a respectful and helpful manner, regardless of their behavior.
  
• Collect rents, post legal notices, monitor delinquencies, and process evictions in a consistent manner according to Bellwether�s standards.
  
• Process monthly rent payments, post to resident accounts, and reconcile accounts as appropriate.
  
• Supervise and mentor the Maintenance Supervisor, complete performance evaluations, set performance goals, recognize accomplishments, and identify training needs. Keep staff fully informed of expectations and address performance when not meeting expectations.
  
• Monitor the performance of the onsite facilities team ensuring that work orders, turns and common area cleaning are conducted according to the standards of Bellwether Housing.
  
• Supervise and mentor Assistant Property Manager II and Leasing Associate, complete performance evaluations, set performance goals, recognize accomplishments, and identify training needs. Keep staff fully informed of expectations and address performance when not meeting expectations.
  
• Responsible for recruiting, interviewing, corrective feedback, and hiring of all direct reports.
  
• Oversee all aspects of leasing vacant units including marketing, showing units, and assisting applicants to accurately complete rental applications and provide required supporting documentation.
  
• In conjunction with the Compliance Department, qualify applicants according to Bellwether�s screening criteria and building-specific income restrictions.
  
• Conduct annual re-certification of residents to maintain compliance with funder regulatory agreements.
  
• Collaborate with the Facilities Team to coordinate work orders, preventative maintenance, capital repairs, and unit turnover work.
  
• Collaborate with Resident Services to provide resources and referrals to residents and to improve housing stabilization for residents.
  
• Collaborate with Resident Services to build community by conducting regular building events and coordinating monthly residential newsletters.
  
• Champion and cultivate an inclusive work environment.
  

Who You Are:

• High school diploma, GED, or equivalent education or experience preferred.
  
• Minimum 1 year experience supervising staff.
  
• 3+ years prior apartment management; experience managing residents and/or mixed-use real estate properties of 245+ units.
  
• Previous affordable housing compliance experience that demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income.
  
• Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement - or equivalent training/education.
  
• Proficient in Microsoft Office 365 applications.
  
• Excellent written and verbal communication skills.
  
• Ability to always exercise discretion and confidentiality.
  
• Experience applying fair housing laws and local landlord/tenant laws.
  
• Exceptional customer service aptitude including problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
  
• Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.
  
• Excellent interpersonal skills to apply in diverse working situations with co-workers, direct reports, and internal and external stakeholders.
  
• Proven ability to work independently and as part of a team.
  
• Experience working with Yardi property management software or equivalent.
  
• Completion of WSHFC Tax Credit Fundamentals and advanced training workshops.
  
• Certified Occupancy Specialist or Certified Professional of Occupancy designation.
  
• CCTV, surveillance experience.
  
• Access control experience and expertise.
  
• Experience with Seattle Housing Authority Section 8 Project and Tenant-Based programs.
  
• Experience working with Yardi or equivalent property management software.
  
• Experience with new property lease-up.
  
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
  
• Experience working with social service programs for diverse populations and making referrals as appropriate.
  
• Prior cleaning and light maintenance experience in a work environment.
  
• Must be able to perform non-repetitive lifting of at least 25 lbs.
  
• Bilingual in English/Spanish, English/Tigrinya, or English/Amharic preferred.
  

What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive:

• Competitive compensation accompanied by a generous benefits package.
  
• Medical, dental, and vision insurance.
  
• A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future
  
• Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.
  
• An ORCA Transit Pass to navigate the city with ease.
  
• Up to 27 paid days off in your first year and 8 paid office closure days.
  
• The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities.
  

At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you’ll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.

Note: This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance.

Bellwether Housing is an equal-opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities.

To request Reasonable Accommodation for the application or interview process please contact recruiting@bellwetherhousing.org. Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization; while acknowledging we have a long way to go. You can learn more about our DEI work on our website.

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