Project Manager 1 Elkhart

Manager

The Project Manager will facilitate processes from order completion through delivery, acting as the

customer’s point of contact/representative between Thermo Bond and the customer. They are

responsible for the overall direction, coordination, implementation, execution, control, and completion

of specific projects, ensuring consistency with company strategy, commitments, and goals. The Project

Manager understands that larger accounts and key accounts require more attention to ensure we meet

the customer’s needs. The Project Manager will keep existing accounts satisfied by ensuring they

receive a quality building within budget and on time, allowing Inside and Outside Sales to focus on

growing the customer account base.

• None.
  

• Manage small and medium accounts as assigned.
  
• Help the operation and company grow in productivity by leading the planning and
  

implementation of projects.

• Analyze each project by defining project tasks and resource requirements.
  
• Coordinate project timeline with Operations and customer.
  
• Final cost estimation to be driven by Sales & partner with Project Manager, by review of
  

technical specifications, drawings and state requirements; evaluate with sales, engineering

and/or production as necessary.

• Partner with sales to review customer quote after technical specifications, drawings and state
  

requirements have been finalized to ensure any necessary changes are incorporated into the

quote.

• Create full scale project plans with the shelter specifications and scope of work.
  
• Create project folders, and relay all necessary customer/project information to appropriate
  

Thermo Bond team members.

• Project coordination from new order through delivery by coordinating schedule between
  

customer and projection. Review drawings for accuracy against current quote, process

change orders, and invoice follow ups as needed.

• Customer service internally and externally. Handling unique customer requests regarding
  

finished product. Attention internally to parts orders and warranty projects.

• Monitor and report on progression of project to all stakeholders.
  
• Define areas of concern and present solutions to mitigate risks and resolve issues.
  

File saved in: S:SA-SALESFORMS … Revision Date - 1/5/24

• Budget monitoring including gross margins on shelter orders, parts orders, change orders,
  

partnering with Sales & Procurement when appropriate.

• Perform other related duties as required.
  

• Excellent managerial skills
  
• Excellent verbal and written communication skills
  
• Basic knowledge of operations and project management
  
• Excellent organizational skills and attention to detail
  
• Strong problem-solving skills
  
• Basic computer skills with the capability of learning new programs/interfaces as needed, such
  

as MSFT Word, Excel, Fishbowl Smartsheet and Salesforce

• Ability to read and understand blueprints
  
• Remote work may be available to those that qualify
  

• High school diploma or equivalent required
  
• 1-3 years Project Management and Customer Service experience desired
  
• 1-3 years of construction experience a positive
  
• Electrical experience a positive
  

• Prolonged periods of sitting at a desk and working on a computer
  
• Must be able to access and navigate all areas of the facility to determine needs
  
• Able to lift/carry 15 lbs.
  

5/9/22 DJ Original Release

1/5/24 GL Updated to PM1

7/15/25 LA Updated to reflect split between sales and project

management teams, current duties and responsibilities and

skills required

File saved in: S:SA-SALESFORMS … Revision Date - 1/5/24