We are looking for a
Special Projects Analyst to be responsible for supporting the Account Administrator in several areas. This position will be a full-timecontract and onsite.· Process transponder orders in Unicenter submitted by the Non-Revenue Account Administrator
· Perform account maintenance tasks as directed by the Non-Revenue Account Administrator
· Interact with internal and external customers regarding their accounts
· Review invoices generated to Non-Revenue account customers to determine payment or dismissal based on the state statute
· Serve as back up for the Non-Revenue Account Administrator when needed
· Exercise independent judgment utilizing pre-defined guidelines
· Create and update various reports as requested by customers
· Enter and update Vector with complete and accurate notes, document attachments and vehicle information when required based on pre-established guidelines
· Perform all job functions in a manner that will achieve compliance with established performance measures
· Perform other duties or special projects as required by Non-Revenue Account Administrator
Required:
· Ability to work Monday - Friday from 8:30 AM - 5 PM
· Minimum 3 months experience as an Image Verifier, Customer Care Specialist, or Correspondence Analyst
· High school diploma or equivalent
· Ability to operate a computer
· Typing skills
· Analytical skills
· Prior knowledge and experience with VES/Tolls
· Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
· Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
· Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
The pay rate for this position is $16.92 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave as provided by applicable law.​
Job Types: Full-time, Contract
Pay: $16.92 per hour
Benefits:
Work Location: In person
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