Program Manager

The U.S. Department of State Office of Inspector General (DOS OIG) conducts independent audits, inspections, evaluations, and investigations to promote efficiency, accountability, and integrity across the Department of State and the U.S. Agency for Global Media. KBS is seeking a Program Manager to oversee all aspects of a BPA, serving as the primary liaison with the Government to ensure strategic alignment, quality performance, and effective staffing across all task orders.

• Overall management and execution of the BPA, including strategic oversight across all Orders.
  
• Serving as the main point of contact with the Government Contracting Officer (CO) and Contracting Officer's Representative (COR).
  
• Serving as the liaison to the COR and the contractor management.
  
• Execute all transitions.
  
• Ensuring resource availability, staffing, onboarding, and task order alignment with BPA terms and objectives.
  
• Monitoring performance to ensure it's performed in accordance with the terms and conditions of this BAP and ensuring quality service is provided at every task order level.
  
• Resolving escalated issues and/or performance issues that cannot be resolved at the task order level.
  
• Managing the recruitment, vetting, onboarding, and retention of qualified personnel to fulfill BPA labor categories.
  
• Ensuring candidates meet minimum qualifications and clearance/background check requirements.
  
• Ensuring vacant positions are filled within 30 calendar days to minimize the disruption to the Government.
  
• Overseeing the task order manager(s).
  
• Ensure quality assurance across all labor categories.
  
• Leading regular status meetings, reporting, and deliverables submissions.
  
• Providing responses to communications from the CO and COR within 24 hours.
  
• Overseeing the BPA transition and record keeping.
  
• Ensuring that invoices are submitted within 7 business days after the last day of the month.
  

• Top Secret Clearance Required
  
• Must be a Certified Project Management Professional.
  
• 10 years of program or contract management experience (preferably with federal clients).
  
• Strong leadership, communication, and client relationship management skills.
  
• Must be able to read, write, speak, and understand English fluently and possess the managerial and communication skills needed to manage the overall BPA.
  

Job Type: Full-time

Pay: From $110,000.00 per year

Benefits:

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Employee assistance program
  
• Employee discount
  
• Flexible spending account
  
• Health insurance
  
• Health savings account
  
• Life insurance
  
• Paid time off
  
• Parental leave
  
• Professional development assistance
  
• Referral program
  
• Retirement plan
  
• Tuition reimbursement
  
• Vision insurance
  

Experience:

• Program or Contract Management: 10 years (Required)
  

License/Certification:

• PMP (Required)
  

Security clearance:

• Top Secret (Required)
  

Work Location: In person