POSTING NUMBER:N129-2526
- Assist families with the online registration process, collect required registration paperwork.
- Review registration forms submitted online and follow up with families regarding missing documents relative to registration. Receive and review all forms and request for student placement.
- Works directly with families to complete Choice applications, answer questions, and provides direct support to navigate the school selection process (HPS and RSCO Choice)
- Check students in PowerSchool for needed placement information (available capacity, enrollment history… etc.)
- Conduct research/investigation to extent possible with assistance from other departments such as school administration to ensure appropriate transfer or new placement
- Work and communicate with various departments such as Special Education and Welcome Center as needed.
- Communicate with receiving school regarding enrollment at their school
- Generate correspondence to parents/guardian regarding school placement.
- Keep an accurate database and files of all new placements or transfers.
- Assist with student placement and registration and/or using the PowerSchool system.
- Provide support to the Choice Program Managers and Coordinators.
- Attends and assists Choice events, including information sessions, HPS Choice and RSCO fairs, and registration/application technical assistance sessions as needed.
- Perform other support duties for the Office of Enrollment and School Choice as required by the Director.
- Bachelor�s Degree and/or Associates Degree with 5 years� experience in customer service fields, college courses or on-the-job experience in related area.
- Demonstrated ability to successfully multi-task.
- Ability to establish and maintain effective working relationships with office staff, administrators, and other personnel.
- Ability to work with parents and other customers to problem solve matters.
- Ability to remain calm under very stressful conditions.
- Excellent customer service, communication, and interpersonal skills.
- Ability to use technology to maintain a variety of records.
- Demonstrated knowledge of District Policy and Procedures
- Proficient with computers utilizing Microsoft Products or other district databases such as Power School
- Knowledge of modern office practices and procedures.
- Ability to be flexible and work an extended day to meet the goals of the Office of Enrollment and School Choice.
Salary
USD 38,000 - 48,000 /yearly
Yearly based
Location
CT , United States Hartford, CT, United States
Job Overview
Location
CT , United States Hartford, CT, United States
