Phlebotomist - Little Rock Diagnostic Clinic

Phlebotomist:

I. Job Summary / Job Purpose (Safety-Sensitive Position)

Under direct supervision, Phlebotomist is responsible for drawing and collecting blood, urine and tissue samples from patients, verifies records and prepares specimens for laboratory analysis. May perform in house laboratory services such as but not limited to UA dips, HA1C, blood glucose monitoring, coagulant levels, pregnancy etc.

II. Key Responsibilities

• Assemble equipment, such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures.
  
• Verify or record identity of patient or donor.
  
• Draw and collect blood samples from patients, verifies records and prepares specimens for laboratory analysis. May prick finger to draw blood.
  
• Send specimens to reference laboratories for any testing not performed in house.
  
• Maintain proper documentation as described by the quality assurance program including accessioning logs, equipment records and checklists.
  
• Identify problems which may adversely affect test performance or reporting of test results and take appropriate action, including supervisor notification.
  
• Order and maintain supply levels for all equipment and services provided by laboratories.
  
• Perform in house laboratory testing as directed by the practice.
  
• Participate in special project and/or completes other duties as assigned.
  

III. EngageMED Core Expectations

At EngageMED, we expect all our employees to live the values of Integrity, Innovation, Service, and Respect at work by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit
  
• Ensuring the highest quality of care for those we serve
  
• Working together as a team to achieve our goals
  
• Improving continuously by listening, and asking for and responding to feedback
  
• Seeking new and better ways to meet the needs of those we serve
  
• Using our resources wisely
  
• Understanding how each of our roles contributes to the success of EngageMED
  

IV. Core Job Competencies

Core EngageMED Behaviors: The following behaviors have been identified as critical to all staff roles at EngageMED:

• Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals.
  
• Service Orientation: desire to serve and focus ones efforts on discovering and meeting the needs of internal and external customers.
  
• Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results.
  
• Learning and Growth: has a commitment to continuous professional and organizational learning
  
• Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.
  

Role-Specific Behaviors: these additional behaviors are necessary in the role:

• Demonstrate effective communication and organizational skills.
  
• Familiar with standard concepts, practices and procedures within field.
  
• Possess a strong work ethic and a high level of professionalism.
  
• Strong customer service abilities including effective listening skills.
  

Skills, Knowledge or Abilities critical to this role:

• Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public.
  
• Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  
• Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages.
  

V. Job Requirements / Qualifications

a. Education / Accreditation / Licensure (required & preferred):

• High school diploma or equivalent required.
  
• Graduate from accredited Phlebotomy training program preferred.
  
• Current/valid Certified Phlebotomy Technician certification preferred.
  
• Current/valid Phlebotomy Technician Certification/Licensure required in the follow states: California, Washington, Nevada, and Louisiana.
  

b. Experience (required and preferred):

• 1 year related experience preferred.
  

VI. Disclaimers

• This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
  
• Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.