Permit Technician

Job Description

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Veterans' Preference Applies

EEO Statement

The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, family status or sexual orientation in employment or the provision of services

Non-SmokingThe City of Delray Beach is a Non-Tobacco Workplace. The City will not consider applicants who have used tobacco or nicotine products for a period of at least three months prior to application for employment. The definition of "tobacco or nicotine products" includes but is not limited to, cigarettes, cigars, chewing tobacco, pipes, snuff, e-cigarettes and nicotine patches or gum. This is advanced clerical work processing applications for building and sign permits. This work involves routing plans, reviewing incoming documents to ensure easy plan review and answering all questions pertaining to permit submission and permit processing. Work is performed under general supervision.

Essential Job Duties

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The following duties are normal for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Accept applications for all building and sign permits. Review forms for accuracy; explain permit procedures, fees and determine missing documents.
  
• Explain and answer questions for developers, contractors and homeowners regarding application process for obtaining the permits, inspection process, and conditions of certificate of occupancy.
  
• Assist the Plan Reviewers by maintaining phone contact with contractors and property owners, helping to coordinate the needed documents to complete the permitting process.
  
• Process building permit applications, including but not limited to, managing intake, data input, entering information into computer system, verifying contractor credentials, processing permit fees.
  
• Prepare all intake plans and documents with appropriate stamps.
  
• Correspond via email with applicants regarding daily intake, i.e. permit numbers and Plan Check Fees.
  
• Process Plan Check Fees and follow up with applicant in a timely manner.
  
• Compile and route permit folders to the applicable disciplines throughout the system.
  
• Process all building division forms, i.e. Release of Contractor, Revisions, Notices of Commencement, etc.
  
• Process canceled permits.
  
• Monitor and process applications received via the Building email or fax.
  
• Issue Certificates of Occupancy/Certificates of Completion on certain permits at the discretion of the Senior Permit Technician and/or Permit Supervisor.
  
• Scan documents into LaserFiche, when possible.
  
• Retrieve certain types of records from LaserFiche, as applicable, for permit submittals and public records requests.
  
• Establish and maintain good, effective, and respectful relationships with the development community.
  
• Perform all functions and responsibilities according to the Palm Beach County Code of Ethics and Florida State Statutes 112.313.
  
• Fosters positive employee relations and employee morale on a City-wide basis.
  

Minimum Qualifications

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• High school graduation or possession of an acceptable equivalency diploma.
  
• Two (2) years� experience in responsible office work, construction related work preferred.
  
• Knowledge of general office procedures.
  
• Knowledge of construction terminology and documents.
  

Knowledge of telephone etiquette. Knowledge of the uses of a computer and equipment. Ability to work effectively with various people. Ability to communicate effectively with customers. Ability to work under pressure and meet deadlines. Ability to follow directions. Ability to follow through on designated tasks. Ability to handle numerous tasks at once. Skill in typing, filing and research techniques. Skill in operating office equipment. Skill at accessing, inputting and retrieving information from a computer. Ability to communicate effectively in oral and written form. Ability to adapt to an evolving and continually improving environment.

The abilities expected of all employees include being able to respond to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with stated policies, be appropriately groomed and attired so as to present a professional image in accordance with the organization’s mission, goals, and policies; report for work promptly and properly prepared at the time and place required by the assignment or orders; notify the appropriate supervisor of intended absences in accordance with stated rules; conform with standards and rules regardinguse of accrued time; demonstrate a polite, helpful and courteous manner when engaged in any activity with the public; operate and care for equipment to manufacturer’s specifications and/or within the specified parameters; demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and colleagues.

A comparable combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position, may be substituted for the minimum qualifications.

Supplemental Information

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Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, feel, or operate objects, tools, or controls, and reach with both hands and arms. The employee is occasionally required to walk and stand. The employee must occasionally lift and/or move up to 15 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Ability to sit at a desk and view a display screen for extended periods of time. Ability to enter data at a prescribed rate of speed. Works inside in an office environment.

SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview and reference check; job related tests might be required. The job description does not constitute an employment agreement with the employer, and requirements of the job change