Patient Service Representative

Overview:

Advanced Dentistry South Florida is looking for a Patient Service Representative in Delray Beach, Florida, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health. About our office:

Since its inception in 1982, Advanced Dentistry South Florida has proudly served as the go-to dental hub for comprehensive dental care in our community. As the official dental office for the FAU Men's Basketball team, we've become synonymous with excellence in both general and specialized dentistry services. Our integrated practice unites skilled general dentists, an endodontist, and an oral surgeon, offering a comprehensive suite of dental solutions all under a single roof. Whether you're seeking routine care or specialized treatment, our team is committed to providing top-tier dental services conveniently located for you and your family.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer:* Full time: Monday - Friday 8am-5pm

• Health, dental, and vision insurance (individual and family coverage)
  
• Life insurance and disability benefits
  
• 401(k) plan
  
• Team-oriented work environment with access to modern dental technology
  

How to Apply:

If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

#LI-SM1 Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

Responsibilities:

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  
• Respond to patient questions and or concerns according to DCA Policies
  
• Answering Telephones
  
• Scheduling Appointments
  
• Maintaining Appointment Book
  
• Confirming Appointments
  
• Follow up on no shows/cancellation of Appointments
  
• Register Patients on sign in sheet
  
• Post charges and payments to patient accounts
  
• Checking voicemail on a daily basis
  
• Maintain a clean and friendly waiting area for patients
  

Qualifications:

• 4+ yrs (Must have at least 4+ years of hands on experience working in a dental office)
  
• Experience working in a dental, medical, or other health-care office, preferred
  
• Knowledge of insurance plans (HMO/PPO), is a plus
  
• Experience answering telephone
  
• Must have exceptional customer service skills
  

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.