Patient Reunification / Mass Casualty Event Responder - Mental Health - Relief

In this vital role, the Patient Reunification Responder will provide telephonic support to individuals calling into a hotline setup to search for loved ones in the hospital system, in the event of a Mass Casualty Incident, in the Commonwealth of Massachusetts.

• participate in response to Mass Casualty Incidents, when hotline is set up is by the State
  
• attend and participate in annual trainings and drills, in the absence of Mass Casualty Events
  
• work as part of clinical team under the direction of an incident commander
  
• perform the function of incident commander, as identified for that function by and under the supervision of the Director, Assistant Director or designee
  
• report on services provided and the results of interventions to the incident commander, both verbally, and, as requested, in writing
  
• assist individuals and families impacted by trauma to obtain other services and supports as follow-up to the intervention provided
  
• maintain confidentiality of protected health information and privileged consumer information in conformity with state and federal laws and regulations
  
• communicate with consumers, colleagues and collateral staff in a respectful manner
  

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits - including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer!

• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts - both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan with employer match
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner�s fee
  

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• Participation in basic training on disaster response/ critical incident de-briefing management required
  
• Experience working in a compassionate manner with individuals who have experienced highly stressful events/ situations
  
• Expertise or cultural humility in working with diverse cultural, racial, gender groups preferred
  
• Bilingual language capability strongly preferred
  

Required Experience

• Bachelors Degree required (Human Service or Mental Health related field preferred)
  
• Masters Degree in Psychology, Social Work or Clinical, Human Services related field preferred (such as MSW, Counseling, Psychology)
  
• Independent license preferred
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.