Operations Assistant

The Operations Assistant is responsible for supporting the Operations Manager and/or Bank Manager; ensuring branch operational activities run efficiently. The Operations Assistant provides guidance and training within the branch and promotes business for the Bank by ensuring a high level of customer service. The position may perform in various capacities, such as Teller, or support the Operations Manager & Bank Manager in fulfilling duties and acts as a liaison between Management and Tellers as appropriate.

• Supports Branch efforts to adhere to compliance standards with all bank policies and procedures, as well as, all applicable state and federal banking regulations.
  
• Supports the Bank Manager and Operations Manager in achieving overall productivity and efficiency of branch operations.
  
• Responsible for conducting various bank transactions for customers.
  
• Supports the overall productivity and efficiency of branch operations.
  
• Supports in upholding regulatory requirements and bank policy and procedures.
  
• Assist in training and development of new Tellers.
  
• Identifies and capitalizes on opportunities to promote new banking services.
  
• Completes various reports and analytics as requested.
  
• Responsible for supporting bank training as assigned by Bank Manager and Operations Manager.
  
• · Supports ensuring satisfactory branch audit results in conjunction with the Bank Management team.
  
• · Performs other duties as assigned.
  

• High School Diploma or equivalent .
  
• Cash handling experience preferred.
  
• One year of previous experience in the field preferred.
  
• This job requires ongoing regulatory training.
  

• Excellent verbal and written communication.
  
• Excellent math skills.
  
• Excellent customer service and interpersonal skills.
  
• Trustworthiness and ability to act with integrity and confidentiality.
  
• Excellent organizational skills and attention to detail.
  
• Complex problem-solving skills.
  
• Ability to lift up to 20 lbs. or more.
  
• Ability to maintain regular and reliable attendance.
  

• · Microsoft Office including Word, Excel, Outlook, and PowerPoint.
  

• While performing the duties of this job, the employee is regularly required to use sight, talk or hear, frequently stand, walk, use hand to finger, handle or feel, and reach with hands and arms. Must be able to access and navigate each department at the organization�s facilities. The employee may need to stand or sit for long periods of time.
  

• This job operates in a professional office environment.
  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Stockmens Bank is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $16.00 per hour

Work Location: In person