Office Specialist - Parks & Rec

Join our team and make a different in the community within our Parks & Rec team as the Office Specialist!

The purpose of the Office Specialist is to assist the Administrative Services Coordinator in providing general assistance and support to assigned recreation programs, activities, and facilities; sets up and issues equipment for recreational activities; assists in on-site supervision of programs and events; and performs a wide variety of general and routine administrative and custodial tasks.

--------------------

• Assist with operations such as:
  

+ Opening and closing register

+ Processing accounts receivable and payable

+ Issue citations for violations, send notice letters, attend intake court, and record payments

+ Documenting overages/shortages

+ Collecting fees for program services or commodities

+ Create, update, and monitor social media and park website for current content and marketing purposes

+ Assist with administration and implementation of ATV and snowmobile grants.

• Act as a frontline staff at the front desk and performs tasks such as:
  

+ Answering phones

+ Checking in guests and reserving facilities, taking registrations or reservations for facility use, processing payments, and depositing funds.

• Guide and counsel facility patrons/program participants on park/facility/program rules, care of equipment and acceptable conduct in a helpful, positive manner; assists patrons/program participants in providing information, direction, and education; responds to complaints, inquiries, and information requests.
  
• Write reports including completes daily reports, facility attendance and membership/rental forms.
  
• Coordinate with the Education Coordinator for recreation program development; working with school districts, or other outside agencies/business.
  
• Assist in maintaining grounds (both indoor and outdoor), parking areas, trails, and other adjacent areas.
  
• Perform custodial functions including, cleaning buildings, restroom facilities, and public play areas/fields, etc.
  
• Utilize the appropriate equipment to harvest aquatic weeds.
  
• Assist in site operations, opening and closing facility as assigned.
  
• Assist with public relations duties such as preparing and distributing flyers, press releases, and brochures.
  
• Assist in preparing firewood.
  
• Assist with parking enforcement by verifying that each vehicle has the proper pass.
  
• And other duties as assigned.
  

----------------------------------

High School Diploma.

Associate’s degree in Natural Resources, Recreation, Management or other related field.

Proficient knowledge of Microsoft programs: Word, Excel, PowerPoint, Publisher; and moderate proficiency in instant messaging, electronic calendars and

social networking.

Two years of clerical or technical experience in public contact work, which relates to ordinance enforcement, grant implementation/tracking as well as

general staff support for accounting and computer support.

Become Wisconsin ATV/UTV Safety Certified within 2 weeks of start date

Become Wisconsin Boat Safety Certified within 2 weeks of start date

Previous public sector experience

Previous customer service experience