MID-LEVEL EQUIPMENT SUPPORT TECHNICIAN (Information Systems Analyst I opt S)

Job Requisition ID: IS48802

Start Date: 8/4/2025

Closing Date: 08/18/2025

BPIS: 11564/07988/07986

Agency: Department of Healthcare and Family Services

Class Title: INFORMATION SYSTEMS ANALYST I - 21165

Skill Option: System Services - Information Technology

Bilingual Option: None

Salary: Anticipated starting salary $6,952/ monthly; Full salary range $6,952 - $10,130/monthly

Job Type: Salaried

Category: Full Time

County: Sangamon

Number of Vacancies: 3

Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview:

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Mid-Level Equipment Support Technician in the bureau of Technical Operations. This position will complete intermediate computer installations and work with Systems Applications & Products/Electronic Data Processing (SAP/EDP) systems. The ideal candidate will have experience with asset/inventory management. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position with DoIT!

As a State of Illinois employee, you receive a comprehensive benefits package including:

Competitive Group Insurance benefits including health, life, dental and vision plans

• Flexible work schedules (when available and dependent upon position)
  
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
  
• 12 days of paid sick time annually which carryover year to year
  
• 3 paid personal business days per year
  
• 13-14 paid holidays per year dependent on election years
  
• 12 weeks of paid parental leave
  
• Pension plan through the State Employees Retirement System
  
• Deferred Compensation Program - voluntary supplemental retirement plan
  
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
  
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

Essential Function

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• Under general direction, serves as a Mid-Level Equipment Support Technician for the Department of Innovation & Technology (DoIT), supporting Healthcare and Family Services (HFS)
  
• Processes requests for Systems Applications & Products/Electronic Data Processing (SAP/EDP) equipment actions
  
• Consults with various bureaus and users regarding the technically intermediate level of hardware appropriate to the applications required and the programs needed for optimum effectiveness of selected hardware
  
• Performs extensive maintenance of teleprocessing systems of intermediate complexity supplied by vendors
  
• Serves as liaison with vendors for software and hardware solutions
  
• Attends training classes, seminars, meetings, and conferences to gain knowledge in the areas of licensing, technology compliance, and long-term technology planning
  
• Updates documentation of serial numbers, property tag numbers, and location of all teleprocessing equipment
  
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above
  

Specialized Skills

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• Requires one (1) year of professional experience working with Systems Applications & Products/Electronic Data Processing (SAP/EDP) systems
  
• Requires one (1) year of professional experience using personal computers and standard integrated software packages and related software
  

Minimum Qualifications

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• Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields
  
• Requires one (1) year of professional experience in a related Information Technology field
  

Preferred Qualifications

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• One (1) year of professional experience working with Systems Applications & Products/Electronic Data Processing (SAP/EDP) systems
  
• One (1) year of experience using personal computers and standard integrated software packages and related software
  
• One (1) year of professional experience working with asset/inventory management
  
• Two (2) years of experience communicating highly technical information clearly and concisely
  
• Two (2) years of experience maintaining satisfactory professional relationships
  

Conditions of Employment

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• Requires the ability to pass a position specific, agency required background check
  
• Requires the ability to travel in the performance of duties, with overnight stays as appropriate
  
• Requires the ability to work outside of normal business hours to meet deadlines
  
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc
  
• This position is considered medium work as defined by the U.S. department of Labor (20 CFR 404.157(c). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 75 pounds
  
• Requires the ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties
  
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
  

Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.

Work Location: 2200 Churchill Rd, Springfield, Illinois, 62702

Email: HFS.DPASApps@illinois.gov

Posting Group: Science, Technology, Engineering & Mathematics

This position DOES contain “Specialized Skills†(as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply†button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile†link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click “Application Procedures†in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mailâ€, “spamâ€, or “other†folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
  
• systems@SIL-P1.ns2cloud.com