Description:
The Member Service Representative will serve as a front-line ambassador for the Credit Union. The MSR will ensure excellent member service in branches by conducting transactions, opening accounts, providing information and resources, and resolving issues for members.
- Conducts financial transactions for members as a fully functional member of the branch/teller TEAM.
- Performs a variety of account services including but not limited to opening new accounts, issuing debit cards, opening CDs/IRAs, and routine account maintenance.
- Serves as an information point and provides guidance to members on the array of products and services provided by Alabama ONE.
- Resolves questions and routes members to appropriate areas/departments when additional guidance is warranted.
- Ensures appropriate records are maintained and required reports are prepared/submitted.
- Other duties as assigned.
Requirements:
- High school diploma or GED and at least one year of relevant work experience.
- Must be able to effectively communicate verbally and in writing.
- Successful candidates will be engaging and committed to providing excellent member service.
- Must be able to become and remain knowledgeable about the great products and services offered by Alabama ONE.
Salary
USD 28,813 - 33,868 /yearly
Yearly based
Location
AL , United States Fayette, AL, United States
AL , United States Fayette, AL, United States
