- High School Diploma
- Fully vaccinated and boosted for COVID
- Experience with medical insurance, referral processes, and benefit plans
- 1+ year of recent experience working in an outpatient clinic or medical office setting
- 1+ year of call center experience
Preferred Qualifications:
- 2+ years� recent experience working as a Patient Service Representative
- Experience with the patient check-in process
- Experience with CS-Link/Epic
Job Duties:
- Primary point of contact for patient relations by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Job Type: Contract
Pay: $24.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary
Hourly based
Location
CA , United States Arcadia, CA, United States
CA , United States Arcadia, CA, United States
