Manager, Benefits Administration

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We’re on a mission to deliver riveting storytelling for all of America. At The Washington Post, you’ll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.

About Our Team

The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.

Why This Role Matters

The Manager, Benefits Administration plays a critical role in shaping the employee experience at The Washington Post. By leading a team of four and overseeing the administration of our domestic and international health & welfare, retirement, leave, and workers' compensation plans, this role ensures our benefits programs are not only compliant and cost-effective but also innovative, competitive, and responsive to the diverse needs of our global workforce. Reporting to the Director, Total Rewards, this leader will drive continuous improvement in processes and policies that support our most valuable asset-our people.

What Motivates You:* You thrive in balancing the demands of operational excellence with the strategic execution of high-impact projects.

• You are passionate about improving the employee experience by reimagining and optimizing benefits processes.
  
• You bring order to complexity, using your sharp attention to detail and analytical thinking to enhance compliance and efficiency.
  
• You take pride in ensuring accuracy and catching discrepancies, even in high-volume, deadline-driven environments.
  
• You are motivated by delivering cost-effective solutions without compromising quality or competitiveness.
  
• You are energized by coaching, mentoring, and building a high-performing, engaged team.
  

How You’ll Support the Mission:* Guide benefits strategy and execution by leading a team of four to deliver high-quality service, ensure compliance, and implement improvements that enhance employee satisfaction.

• Champion regulatory and plan compliance by monitoring legal requirements, preparing mandatory filings, and distributing required notices to maintain audit-ready status.
  
• Resolve escalated benefits inquiries by serving as the subject matter expert and providing clear, consistent plan interpretation to internal stakeholders and employees.
  
• Safeguard data integrity by designing and overseeing audits, reconciliation protocols, and error correction procedures across benefits systems.
  
• Optimize HRIS functionality by partnering with HRIS teams to troubleshoot and enhance Workday configuration for benefits processes, including requirements gathering and user testing.
  
• Enhance vendor partnerships by managing performance metrics, cost containment efforts, and issue resolution to ensure service excellence and accountability.
  
• Control costs and align spend with strategy by developing and monitoring the benefits budget, reconciling invoices, and identifying cost-saving opportunities.
  
• Enable strategic decisions by delivering insights through regular reporting, trend analysis, and data-driven recommendations for plan enhancements and wellness initiatives.
  
• Lead open enrollment and renewals by coordinating timelines, stakeholder engagement, system updates, and communications for U.S. and international locations.
  
• Promote benefits literacy and engagement by creating and implementing communication campaigns, wellness events, and easily accessible intranet resources.
  
• Stay ahead of regulatory shifts by partnering with ERISA counsel, attending industry events, and maintaining professional networks to inform proactive policy and plan design changes.
  

The Skills and Experience You Bring:* Bachelor’s degree and 7-10 years of experience managing health & welfare, leave, and workers’ compensation plans, including 3+ years in retirement plan (DB/DC) management.

• Minimum 3 years of international benefits experience strongly preferred.
  
• Minimum 3 years of people management experience, with a demonstrated track record of developing high-performing teams.
  
• Proven ability to redesign workflows and drive operational efficiencies across systems and processes.
  
• Experience with Workday or comparable HRIS systems strongly preferred.
  
• Exceptional written and verbal communication skills; adept at conveying complex benefits concepts to diverse audiences.
  
• Strong customer service orientation with the ability to navigate sensitive issues with empathy and professionalism.
  
• Skilled in balancing regulatory compliance with employee advocacy.
  
• Demonstrated ability to manage competing priorities, deliver under deadlines, and drive complex initiatives to completion.
  
• Collaborative partner with cross-functional stakeholders in Payroll, Finance, Legal, and external vendors.
  
• Proven ability to manage vendor relationships and ensure aligned performance with service level agreements.
  

Collaboration makes us stronger. That’s why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for newsgathering and business travel, we work on-site five days a week.

Compensation and Benefits

Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:* Competitive medical, dental and vision coverage

• Company-paid pension and 401(k) match
  
• Three weeks of vacation and up to three weeks of paid sick leave
  
• Nine paid holidays and two personal days
  
• 20 weeks paid parental leave for any new parent
  
• Robust mental health resources
  
• Backup care and caregiver concierge services
  
• Gender affirming services
  
• Pet insurance
  
• Free Post digital subscription
  
• Leadership and career development programs
  

The salary range for this position is:

$105,600 - $176,000 Annual

The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.

Your story awaits. Apply today!

Learn more about The Post at careers.washingtonpost.com.