Position Title: Manager - Channel Management (Agents)


Reports To : Head - Sales & Distribution


Division: MoMo Payment Service Bank ( MoMo PSB)


Description:


  • Lead the Agent Acquiring channel, driving business growth and expansion.
  • Drives the development and implementation of agent acquiring strategies to drive business growth.
  • Manager relationships with key stakeholders, including agents, partners and sales teams.
  • Oversee channel operations, ensuring efficient onboarding and support of agents.
  • Analyze market trends, competitor activity, and customer insights to inform business decisions.
  • Collaborate with cross-functional teams to drive product innovation and improve channel services.
  • Ensure compliance with governance frameworks, policies, and procedures.
  • Identify and mitigate risks, issues, and dependencies affecting channel operations.
  • Manage the full channel lifecycle, including rationalization, enhancement, and redesign.
  • Track and report on channel performance, profitability, and sales trends.
  • Support budget planning and management for functional and project initiatives.


Education:


  • First degree in any Social Science discipline, or related field
  • Relevant postgraduate education is an advantage


Experience:


Minimum of 7 - 13 years of experience in Banking, Fintech, Mobile Money or Financial Services Industry


  • A minimum of 6 years� total experience in a similar position with at least 2 years in a managerial role.
  • Experience in Digital Channel development and management.
  • Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred.
  • Must have a strong understanding of agents acquiring models and fintech products.
  • Experience in agent acquiring, agent banking or related fields.
  • Excellent leadership, communication, and project management skills.
  • Ability to analyze data and drive business decisions based on insights.
  • Strong knowledge of regulatory requirements and compliance in agents acquiring.


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Salary

USD 144,372 - 166,893 /yearly

Yearly based

Location

MI , United States Victoria Island, MI, United States

Job Overview
Job Posted:
1 month ago
Job Expire:
4 days from now
Job Type
Full-Time
Job Role
Agent

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Location

MI , United States Victoria Island, MI, United States