M by Alinea - Host

Overview:

The Host plays a key role in shaping the guest experience by creating a welcoming and polished first impression. This position requires attention to detail, expert knowledge of nightly reservations, and a genuine passion for hospitality. Hosts are responsible for managing guest flow, responding to inquiries, and facilitating seamless communication between FOH and management. Candidates must be willing to work five days a week (40+ hours per week). Open availability is preferred.

The Alinea Group has been globally praised for its molecular gastronomy techniques and innovative approach to modernist cuisine, pushing boundaries in a multi-sensory dining experience. It is one of only 13 restaurants in the U.S. to earn the coveted Michelin 3-Star rating. It has also been named the Best Restaurant in the World by Elite Traveler, the Best Restaurant in North America by The World’s 50 Best Restaurants, and the Best Restaurant in the U.S. by Gourmet and Business Insider. Driven by the notion of doing the unexpected, guests can be assured to leave the dining room feeling inspired.

Responsibilities:

• Maintain expert-level knowledge of all reservations, including People of Note (PON), dietary restrictions, and special instructions through daily pre-service meetings
  
• Greet and warmly welcome guests upon arrival, ensuring a positive and professional atmosphere at the entrance
  
• Recognize and acknowledge returning guests and VIPs
  
• Anticipate guest needs and accommodate requests with courtesy and efficiency
  
• Organize and maintain secure storage and retrieval of guest items in accordance with policy
  
• Relay important guest details and arrival updates to management in real time
  
• Create and manage the daily seating plan
  
• Support private event operations by preparing menus, table layouts, and run-of-show documents
  
• Monitor and respond to communication sent to the Host email account
  
• Maintain strong knowledge of food and beverage menus to answer questions accurately
  
• Respond to guest concerns with professionalism and care
  
• Perform other duties as assigned by supervisor or manager
  

Qualifications:

• One (1) or more years of experience working as a host or in a related position
  
• Strong work ethic and attention to detail
  
• Ability to thrive in a fast-paced, chef-driven environment
  
• Strong interpersonal and communication skills
  
• Collaborative mindset and ability to work well with a team
  
• Ability to remain calm and efficient in high-pressure situations
  
• Experience with Tock or InDesign is a plus
  

• Able to lift, move, or pull up to 35 lbs
  
• Able to climb stairs multiple times per shift
  
• Able to carry a full tray with either hand
  

• Discounted vouchers for skiing at Big Sky Resort for friends and family
  
• Discounted ski/snowboard rentals with a free team member lesson
  
• 25%-50% off F&B and Retail at all Boyne outlets
  
• Eligibility for affordable Team Member Housing
  
• Lodging discounts for friends and family
  
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  
• Wellness Day and Eligibility for PTO
  
• Monthly team member events