Lia Hyundai Hartford - Automotive Service Advisor

Lia Hyundai Hartford is seeking an experienced Service Advisor to join our team.

COMPENSATION RANGE: $60K-$125K+ based on knowledge and production

SIGN ON BONUS: Available up to $2500 based on experience and certifications

REQUIREMENTS:

Must hold a high school diploma or equivalent

Excellent customer service skills

Basic Computer skills

Positive, friendly attitude, along with a customer service mentality

Enjoy working in a fast-paced environment

Excellent oral and written communication skills

Must have a clean and valid driver's license

KEY RESPONSIBILITIES:

Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer

Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience

Ensures that the daily inventory of technicians' time is consistently sold to service customers.

Distribute work between technicians efficiently

BENEFITS:

Medical, Dental and Vision

401K Plan with Employer Match

Continued education, manufacturer hands-on and web-based training

Paid Time Off

Paid Weekly

An employer funded Life Insurance Plan

Discounts on services and parts

Employee vehicle purchase plans

Company provided uniforms

ABOUT US:

Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years. We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels.

COMMUNITY:

We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.