Leasing Consultant

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

The Darby at Briarcliff offers luxury apartments in Kansas City, MO, with brand-new studio, one-, two-, and three-bedroom apartments. Conveniently situated just moments away from Waterwell Park, EH Young Riverfront Park, and the Village of Briarcliff, our apartment community offers easy access to all that Kansas City offers. Located with quick access to MO-9, US-169, and I-635, our pet-friendly apartments ensure you're never far from where you need to be. Our apartments for rent in Kansas City, MO, boast modern amenities such as wood-style plank floors, granite countertops, stainless steel appliances, and in-unit washer and dryer. Residents can also take advantage of our on-site coworking spaces provided by Work From Darby, adding convenience and productivity to their living experience.

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
  
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
  
• Provide tours that showcase the property�s features and benefits while tailoring the experience to each prospect's needs.
  
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
  
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
  
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
  
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
  
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
  
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
  
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
  
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
  
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
  
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
  
• Perform other duties as assigned.
  

• High school diploma or equivalent required.
  
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions.
  
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
  
• Strong computer literacy and the ability to learn new systems quickly
  
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
  
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
  
• Ability to participate in emergency duties as needed.
  

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.