Learning Specialist

Started in 2016, FreedomCare (FC) is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
  
• Own It (Drive and ownership)
  
• Do the Right Thing (High integrity)
  
• Be Positive (Great attitude and a can-do positive approach to challenges)
  

Join our team and make a positive impact on the lives of others! We are looking for a Learning Specialist for our People & Culture team.

Must be willing to travel: This role is remote and requires occasional travel to any FreedomCare location nationally when necessary.

Department & Position Overview:

The Learning Specialist is responsible for delivering engaging, effective, and innovative training experiences. This role involves facilitating comprehensive learning programs, and developing content. The Learning Specialist will work closely with stakeholders to identify learning needs and create solutions that drive behavior change and support organizational goals.

• Facilitation: Lead the facilitation of our New Hire, Professional, and Leadership Development programs
  
• Content Development: Design new programming and iterate on existing content to ensure continuous improvement
  

Your role is crucial in shaping the growth and development of our employees, making an impact through effective training and innovative content design.

Every Day You Will:

• Facilitate and lead diverse training programs, including new hire onboarding, upskilling for tenured employees, and refresher courses
  
• Foster a growth-oriented learning culture that enhances employee performance at all levels
  
• Provide targeted coaching and feedback, develop individualized support plans, and implement action plans to address performance gaps
  
• Design, update, and refine training materials-including presentations, quizzes, and job aids-ensuring alignment with evolving business needs and evidence-based learning strategies
  
• Measure training effectiveness through assessments, progress tracking, and data-driven insights to continuously improve content and delivery methods
  
• Collaborate with cross-functional leaders to align training initiatives with business objectives and evolving priorities
  
• Reinforce learning through hands-on methods, such as evaluations, shadowing, and one-on-one coaching
  
• Stay ahead of industry trends by integrating cutting-edge training tools, adult learning principles, and emerging best practices
  
• Serve as an interim manager for new hires, providing structured feedback and performance discussions
  

Ideal Candidate Will Possess:

Educational Background

• + Bachelor's degree in a related field such as education, communications, or human resources. Equivalent professional experience is also acceptable.
  

Experience

• + Minimum of three years in a training role
  

+ Experience with delivering both virtual and in-person training

+ Experience in the education, communications, or HR fields; healthcare industry experience is highly desirable

+ Experience creating multimedia training materials such as PowerPoint presentations and job aids

+ Familiarity with Learning Management Systems and remote training solutions

Technical Skills

• + Proficiency in Microsoft Office (Excel, PowerPoint, Word, SharePoint, Teams)
  

+ Experience with virtual conference applications (Microsoft Teams, Zoom, Adobe Connect)

+ Experience with Salesforce is a plus

+ Telephonic customer-service experience, particularly in healthcare administration

Competencies

• + Advanced knowledge and skills in Adult Learning and e-Learning principles, with an ability to stay updated on emerging trends
  

+ Excellent communication skills, both written and verbal, including public speaking

+ Strong coaching skills and emotional intelligence

+ Ability to apply adult learning theories effectively and tailor learning solutions to optimize trainee performance

+ Exceptional leadership qualities and the ability to manage priorities in a dynamic environment

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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