Lead PEP & PrEP Navigator

The Lead PEP and PrEP Navigator serves as a frontline advocate and support for clients seeking HIV prevention services, including Post-Exposure Prophylaxis (PEP) and Pre-Exposure Prophylaxis (PrEP). This role combines

• Provide education and counseling on PEP and PrEP.
  
• Triage and assist clients in determining eligibility for PEP or PrEP services.
  
• Conduct testing, including phlebotomy
  
• Coordinate appointments, follow-up testing, and lab work with the clinical team.
  
• Support clients with insurance navigation, financial assistance applications (e.g., 340B, manufacturer copay cards), and adherence strategies.
  
• Maintain ongoing contact with clients to support medication adherence and retention in care.
  

• Conduct community-based outreach in high-need settings (e.g., LGBTQ+ centers, events, bars/clubs, shelters).
  
• Build and maintain relationships with community organizations to increase PEP/PrEP referrals and awareness.
  
• Deliver presentations and educational materials
  
• Participate in mobile testing or health events as part of the clinic�s prevention outreach efforts.
  

• Document all client encounters and follow-up in the electronic health record (EHR) and program databases.
  
• Participate in regular case reviews, staff meetings, and training sessions.
  
• Track outreach efforts and client outcomes for program evaluation and grant reporting.
  
• Help identify and address barriers to care for Spanish-speaking clients and other underserved populations.
  

• Strong understanding of and sensitivity to issues affecting LGBTQ+ and HIV-impacted communities.
  
• Experience in outreach, health education, case management, or navigation in a healthcare or community setting.
  
• Excellent communication, organizational, and interpersonal skills.
  
• Ability to work flexible hours, including evenings or weekends for outreach events.
  

• Knowledge of HIV prevention strategies, including PEP, PrEP, and harm reduction.
  
• Familiarity with sexual health, STI testing, and/or public health navigation services.
  
• Experience working with uninsured or underinsured populations.
  
• Proficiency with EHR systems or case management software.
  

• The Lead PEP and PrEP Navigator is to reflect HOPE�s philosophy which places equal value on the individuals, families, and communities it serves regardless of race, national origin, color, creed, political affiliation; disability (including HIV/AIDS and AIDS-related conditions), marital status, gender, gender identity, sexual orientation, or age.
  
• NOTE: The essential job functions and associated mental and physical requirements describe the general nature and level of the work performed. They are an exhaustive listing or inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in the areas of responsibility may occur, as directed by management, and will require the revision of the job description.
  

• Compensation: The salary for this position is $42,000.
  
• Insurance: HOPE provides 100% paid benefits for employees, including Medical, Dental and Vision. Details are provided about the plan upon request.
  
• Paid Time Off: Full-time employees are eligible for up to 15 days of PTO (prorated based on start date), 2 Floating Holidays, plus 8 Holidays annually and the clinic closes the week between Christmas Eve and New Year�s Day.
  
• Retirement: Employees are eligible to participate in the 401(k)-program matching based on annualized salary.
  

Job Type: Full-time

Pay: $42,000.00 per year

Benefits:

• 401(k)
  
• Dental insurance
  
• Flexible schedule
  
• Health insurance
  
• Paid time off
  
• Vision insurance
  

Work Location: In person