Lead Front of House Server / Bartender

Overview

We are looking for an experienced and enthusiastic

Lead Server/Bartender to join our vibrant team in a casual dining setting. This dual-role position requires a strong background in both bartending and serving, with leadership capabilities to support and guide front-of-house staff. The ideal candidate will demonstrate excellent customer service, a deep knowledge of food and beverage operations, and the ability to thrive in a fast-paced environment. As a Lead Server/Bartender, you will be responsible for delivering exceptional guest experiences, crafting quality drinks, and helping maintain smooth daily operations.

Responsibilities

Lead FOH

• Supervise and manage front-of-house staff, including servers, hosts, and bartenders, ensuring high standards of service.
  
• Handle customer inquiries and complaints professionally, providing solutions to enhance guest satisfaction.
  
• Train new staff on company policies, customer service standards, and operational procedures.
  
• Monitor shift management to ensure adequate staffing levels during peak hours.
  
• Assist in managing bar operations, including beverage inventory and quality control.
  
• Handle cash transactions accurately and maintain proper cash handling procedures.
  
• Collaborate with kitchen staff to ensure smooth service flow
  

Server

• Greet guests promptly upon arrival, ensuring they feel welcomed and valued.
  
• Take food and beverage orders accurately and efficiently using the POS system.
  
• Provide detailed menu information to guests.
  
• Serve food and drinks in a timely manner while ensuring presentation meets our standards.
  
• Assist with food preparation as needed, ensuring adherence to health and safety standards.
  
• Maintain cleanliness of the dining area, including tables, chairs, and service stations.
  
• Address guest inquiries or concerns promptly to enhance guest relations.
  

Bartender

• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and standards.
  
• Engage with guests to provide excellent service, recommend drink selections, and create a welcoming atmosphere.
  
• Maintain cleanliness and organization of the bar area, including washing glassware and cleaning surfaces.
  
• Monitor inventory levels of liquor, mixers, and garnishes; assist in ordering supplies as necessary.
  
• Ensure compliance with food safety regulations and responsible alcohol service guidelines.
  
• Operate the Point of Sale (POS) system efficiently for order processing and payments.
  

Requirements

• Bilingual
  
• Familiarity with a POS system, preferably Clover or Homebase
  
• Proven experience as a Server and Bartender.
  
• Excellent time management skills to handle multiple orders efficiently during peak hours.
  
• Basic math skills for accurate cash handling and drink measurements.
  
• Familiarity with food safety practices within the food industry is essential.
  
• Ability to work well under pressure while maintaining a positive attitude towards guests and team members.
  
• Strong communication skills with an emphasis on customer service excellence.
  

Culture

• We are a small, fast, casual dining experience. Our goal is fast, friendly and fresh.
  
• We require that all employees be available seven days a week (mornings are a priority).
  
• Since we are a small team, everyone needs to be prepared to wear multiple hats on a daily basis, you may end up bussing tables, taking out the trash, cleaning the inventory room, etc. Everyone chips in wherever they are needed.
  

Join our team where your skills will be valued, and your passion for hospitality will shine!

https://www.primeroasters.com/

Job Type: Full-time

Pay: $12.00 per hour

Expected hours: 10 - 40 per week

Shift:

• 8 hour shift
  

Work Location: In person