Laundry Attendant - DoubleTree by Hilton Billings, MT

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable

The laundry attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.

To be successful as a laundry attendant, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.

• Sorting, washing, drying, pressing, and folding clothing and other textile items.
  
• Removing stains from items using the appropriate procedures.
  
• Performing minor sewing duties.
  
• Tracking which items belong to whom.
  
• Keeping an updated inventory of laundry detergents and sewing kits.
  
• Tracking maintenance and repairs on laundering equipment.
  
• Ensuring that the facility remains clean at all times.
  
• Anticipating and responding to customers' queries, concerns, and complaints.
  
• Keeping sufficient tokens or change for the washing and drying machines, if required.
  

• High school diploma or equivalent is advantageous.
  
• Prior experience in a similar role is preferable.
  
• Familiarity with cleaning detergents and laundering equipment.
  
• Ability to stand for long periods.
  
• Capacity to lift up to 20 pounds unaided.
  
• Basic arithmetic skills.
  
• Outstanding organizational and time management skills.
  
• Excellent analytical and problem-solving skills.
  
• Personable disposition with a knack for customer service.
  
• Available to work shifts and on weekends.
  

• Being passionate about people and service.
  
• Strong communication skills are essential when interacting with guests and employees.
  
• Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  
• Problem-solving, reasoning, motivating, and training abilities are often used.
  
• Have the ability to work a flexible schedule including nights, weekends and/or holidays
  

• Team Driven and Values Based Culture
  
• Medical/Dental/Vision
  
• Vacation & Holiday Pay
  
• Same-day pay available
  
• Employee Assistance Program
  
• Career Growth Opportunities/ Manager Training Program
  
• Reduced Room Rates throughout the portfolio
  
• Third Party Perks (Movie Tickets, Attractions, Other)
  
• 401(k)
  
• Employee assistance program
  
• Employee discount
  
• Flexible schedule
  
• Flexible spending account
  
• Life insurance
  
• Parental leave
  
• Referral program