KFC General Manager

Restaurant General Manager Job Description

Join the Fulenwider KFC/Taco Bell family and find a great career, because this is a place where great people work together in a growing company. At Fulenwider Enterprises (KFC/Taco Bell), we realize the importance of every employee to the successful operation of our business, and genuinely want all employees to be successful and happy in their work. The Restaurant General Manager plays a key role in the operation of our restaurants and has accountability for directing the daily operations of the restaurant and ensuring compliance with company standards in all areas of operations. This includes, but is not limited to: product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of hourly managers and team members, financial accountability, ensuring that the highest quality products and services are delivered to each guest, building a positive and safe work environment and other duties as required or assigned

Key Responsibilities Include (What RGMs do):

Creates value for shareholders through efficient operations, appropriate cost controls, and profit management

Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are available at all times

Takes an active role in guest service and guest relations, monitors and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts

Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing and serving products

Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees

Has routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and grounds

Prepares and submits required reports, uses approved projection techniques; cash control techniques and security measures

Recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts

Ensures OSHA, local health and safety codes, and company safety and security policy are met

We offer the following:

Competitive starting salaries

401k with company match

Health, Dental, Vision and Life Insurance benefits

Paid Vacations

People First company culture

Promote from within philosophy

Comprehensive training program

The ideal candidate for the Restaurant General Manager will possess:

Dedication to providing exceptional guest service

Good communication skills, strong interpersonal skills and conflict resolution skills

Exceptional team building capability

Basic business math and accounting skills, and strong analytical/decision-making skills

Basic personal computer literacy

High School Diploma or GED preferred; College or University Degree preferred

1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility

Other requirements:

Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)

The job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distance

The job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance

Knowledge of and compliance with the company Human Resources policies and processes

Adheres to the Company and City/State/United States safety requirements

Job Type: Full-time

This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.