· Four (4) years of experience developing and delivering systems or software training programs.
· Knowledge of how to deliver excellent training services in a busy and complex environment.
· Must have the ability to effectively liaison with solution vendor, stakeholders and executive sponsors.
· Willingness to develop a deep understanding of voter registration and election management solutions.
· Ability to conduct engaging remote learning sessions via Microsoft Teams.
· Ability to travel to remote locations in person training sessions.
· Ability to follow instructions, to prioritize tasks and manage a schedule to deliver training services that meet project milestone objectives.
· Provide our users with an optimal learning experience.
· Ability to understand and support end user training needs at varying levels of seniority and technical ability.
· Provide excellent customer service, consult and communicate clearly and effectively (orally and in writing), and develop positive relationships that generate a collaborative working environment.
· Willingness and ability to work flexible hours, meet tight timelines to meet agency requirements.
· Understanding of and ability to apply the most appropriate modern training standards and practices.
Desirable Skills
· Familiar with Learning Management Systems and Zendesk
· Proficiency in Simulation Software Development
· Content Developer and instructional designs
· SharePoint administration
· Post-secondary education.
· Certified Technical Trainer or equivalent
Job Type: Contract
Pay: $75.00 per hour
Expected hours: 40 per week
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Work Location: Hybrid remote in Carson City, NV 89701
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