IT Support Supervisor


Monday to Friday 8:00am - 5:00pm

(no weekends, nights, or major holidays)


Full-time, 40/hour per week


Locations available: Talbott, TN


Join

River Valley Health, a leading Federally Qualified Health Center serving 70,000+ patients across 13 Tennessee counties. We deliver integrated care-medical, behavioral, dental, optometry, and pharmacy-with a mission to serve all, regardless of ability to pay.


We’re seeking an

IT Support Supervisor to lead our tech support team, ensuring smooth operations and top-tier service across our network.


Key Responsibilities:


  • Supervise and mentor IT Support staff.
  • Manage ticketing systems and ensure timely resolution of technical issues.
  • Provide hands-on technical guidance and escalate complex problems.
  • Monitor support quality and implement process improvements.
  • Oversee inventory, scheduling, and helpdesk coverage.
  • Collaborate across departments and communicate updates effectively.


Qualifications:


  • 2+ years of IT support experience (Associate degree preferred).
  • Strong leadership and communication skills.
  • Experience with ticketing systems; scripting knowledge a plus.
  • Valid TN driver�s license.


Why join us:


  • Be part of a nonprofit organization focused on community health that values your work/life balance.
  • Work with a dedicated team of professionals.
  • Enjoy a comprehensive benefits package, including competitive PTO package.


Submit your resume or apply on our website today! We can't wait to hear from you! www.rvh.org/careers


Equal Opportunity Employer. Job description subject to change.


Job Type: Full-time


Application Question(s):


  • Do you give permission for us to text you at the number provided on your resume, if applicable? This consent is limited to this specific application. You maintain the right to opt out at any time.


Work Location: In person

Salary

USD 48,281 - 63,676 /yearly

Yearly based

Location

TN , United States Talbott, TN, United States

Job Overview
Job Posted:
1 month ago
Job Expire:
3 weeks from now
Job Type
Full-Time
Job Role
Associate

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Location

TN , United States Talbott, TN, United States