Installation and Network Support Technician 1

Notes about this position: This job will require up to 100% of travel out-of-state which may be consecutive days/weeks. All travel and mileage is paid for by the company as well as food and lodging expenses when on the road. The type of installation and cable work is physically demanding and may be in a harsh environment. MIS Networks' ideal candidate has an exceptional work-ethic, a positive attitude, and is self-motivated. No previous experience or training in the field is necessary.

The Installation and Network Support Technician I (INST-1) will be responsible for installing and cabling new networks and network upgrades onsite for customers; assisting in designing new networks, network upgrades and presenting proposals for customers; troubleshooting network and connection issues; resolving customer complaints relating to the network; testing and configuring any related software. The INST-1 will work on-site for installations and service calls as well as remotely for other support services. This is an entry level position that will receive on the job training from upper level technicians for all job responsibilities. All tools and equipment will be provided.

• Valid drivers license
  
• Reliable transportation
  
• Home internet connection
  
• Cell phone (up to $100 per month will be reimbursed for internet and phone costs, phone must have sufficient storage and ability to download and use apps.)
  
• Quiet area to work at for remote support
  
• Excellent work ethic
  
• Travel up to 100%
  
• Pass a background and drug test (as applicable by law)
  
• Ability to operate independently with minimal supervision
  
• Ability to regularly lift 50 pounds
  
• Requires work in attics, crawl spaces, and dusty environments
  
• Requires work in environmentally harsh conditions with temperature fluctuations
  
• Ability to use Microsoft office suite, especially Word and Excel, Google Docs, Google Sheets.
  
• Ability to cut drywall and use and operate a drill
  
• Ability to stand for extended periods of time
  
• Ability to go up and down stairs and get up and down from the floor regularly
  
• Potential of long hours and weekends
  
• Must be able to work as a team
  

• Network and IT experience is a plus but not required.
  
• Aptitude for technology
  
• Positive attitude'
  

Job Type: Full-time

Pay: From $38,000.00 per year

Benefits:

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Retirement plan
  
• Vision insurance
  

Education:

• High school or equivalent (Preferred)
  

License/Certification:

• Driver's License (Required)
  

Willingness to travel:

• 75% (Preferred)
  

Work Location: On the road