Information Technology Manager

DO YOU WANT TO MAKE A DIFFERENCE?

Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members.

Position Title: Information Technology Manager

Department: Information Technology

FLSA Classification: Exempt

Reports to: Assistant Vice President of Information Technology

Employee Benefits

One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.

In addition to competitive pay, we are proud to offer a comprehensive benefits package.

• Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
  
• Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
  
• Medical and Dental Plan Premium Waiver Option
  
• 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
  
• Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
  
• Vacation Cash-Out Program
  
• Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
  
• Company Pays for Employee Group Basic Life With AD&D Insurance
  
• Company Pays for Employee Long Term Disability Insurance
  
• Company Pays for Employee Long Term Care Insurance
  
• Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
  
• Employee Assistance Program (EAP)
  
• Employee Loan Discount
  
• Company Subsidizes 50% for Adult Monthly Bus Pass
  
• Cash Reward Employee Referral Program
  
• Workiversary Cash Reward and Gifts
  
• Internal and External Professional Development Opportunities
  
• And Many More!
  

Position Purpose

This position is responsible for the overall planning, organizing, and execution of all network/security and supporting systems functions. This includes supporting and maintaining existing applications and developing new technical solutions. This position also defines and implements information system procedures and best practices, including directing information and cyber security, building security/administration, systems and networking management, disaster recovery, records management, telephone system and various equipment and contract management.

Essential Functions

• Manages, coaches, counsels, motivates, and trains staff to enable them to perform at a superior level in their respective position. This includes performance management, setting and meeting goals, establishing measurements, and handling personnel issues.
  
• Develops and assesses departmental goals, measurements and strategies to attain a high level of service, accuracy, efficiency and product knowledge. Performs timely analysis of departmental productivity and reports to the Assistant VP of Information Technology. Implements solutions to areas that require improvements.
  
• Responsible for information technology and cyber security.
  
• Responsible for records and archival management.
  
• Ensures regulatory compliance.
  
• Assists Senior Management in developing short and long range plans, strategic plans, information policies and procedures, and credit union measurements.
  
• Supports and carries out the strategic objectives of the credit union.
  
• Performs other duties as assigned.
  

Performance Standards

• Ensure departmental accuracy and efficiency is maximized.
  
• Maintain efficient production levels to meet strategic goals.
  
• Ensure IT /Records employees are appropriately trained and developed.
  
• Minimize downtime in information systems.
  
• Maintain member data security and privacy.
  
• Minimize cyber security risks and threats.
  
• Minimize procedural/processing errors.
  

Qualifications

Education/Certification

Four-year degree or equivalent work experience.

Certifications:

Cisco Certified Network Associate, GIAC is preferred.

Required Knowledge:

Must be proficient in MS Office Suite.

Working knowledge of all information system programs: core system, networking, e-mail, telephone system, security and records management.

Experience Required:

Eight years information systems experience.

Five years financial industry or credit union management experience.

Five years supervisory experience.

Two years public speaking or group presentation experience.

Corelation Keystone experience a strong plus.

Skills/Abilities:

Requires the development, preparation, and monitoring of budgets.

Excellent verbal and written communication skills.

Excellent analytical, creative, and problem-solving skills.

Excellent coaching and mentoring skills.

Able to prioritize workload and meet deadlines.

Able to work independently and make sound decisions.

Activities and Requirements of this Position

Repetitive Motion:

Movements frequently and regularly required using wrists, hands, and/or fingers.

Communication Skills:

Must frequently convey detailed or important instructions of ideas accurately and quickly.

Visual Abilities:

Average visual acuity necessary to read, prepare and inspect documents or products.

Hearing:

Able to hear average or normal conversations and receive information.

Physical Strength:

Sedentary work (sitting most of the time). Must be able to lift, push and pull up to a minimum of 70 lbs.

Reasoning Ability:

Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.

Mathematics Ability:

Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.

Language Ability:

Able to write complex sentences using normal word order with present and past tenses, as well as a command of the English vocabulary.

Working Conditions

Air-conditioned, smoke-free office setting. Must be able to travel to branch sites. Some traveling required.

Attendance Requirements

Please note that scheduled attendance requirements may change due to business needs.

Business Hours

Monday through Saturday, as scheduled. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.