Infinity Food and Beverage Supervisor

Food and Beverage Supervisor

Job Category: Food and Beverage

Location: Lexington, Kentucky

Schedule: Full-Time

Job Number:

Brand: Marriott & Residence Inn

Position Type: Hourly/Non-Exempt

Job Description

NorthStar Hospitality, a member of the Greer Companies, is a family-owned hospitality and commercial real estate development company headquartered in Lexington, Kentucky.

Greer Companies has developed, owned and operated over 60 full service independent and national chain restaurants, and several fine casual eateries. It is also a franchisee and operator of multiple hotel chains including: Marriott, Hilton and InterContinental.

Job Summary

Assist the Food and Beverage Outlets Manager in overseeing the restaurant and bar while ensuring guests receive the ultimate dining experience. Supervises daily restaurant operations, maintains sanitation standards and assists service staff on the floor during peak meal periods. Strives to continually improve guest and grand performers satisfaction and maximize the financial performance in areas of responsibility.

Core Work Activities

• Assists servers and hosts on the floor during meal periods and high demand times.
  
• Handles guest problems and complaints.
  
• Ensures point of sale operations and cash handling practices are following according to standard operating procedures.
  
• Assists with corrective action to continuously improve service results.
  
• Assists with interviews, schedules, training, coaching and counseling, resolving problems, providing open communication, and recommending discipline when appropriate.
  
• Ensures staff adheres to local, state and Federal liquor laws.
  
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on coaching.
  
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  

Physical Activities and Requirements

• Frequently move and transport objects weighing less than or equal to 40 pounds without assistance and in excess of 40 pounds with assistance.
  
• Regularly repositions self to collect objects from floor and overhead level.
  
• Must stay in a stationary position and/or move for extended periods across an entire work shift.
  
• Constantly manipulates objects of varying size and weight.
  
• Constantly determines accuracy, neatness and thoroughness of assigned work and inspects facilities or structures.
  
• Frequently communicates and exchanges information with co-workers, including in environments with moderate noise levels.
  
• Sometimes requires carefully maneuvering in tight spaces such as kitchens and other food preparation areas.
  

Performs other duties as assigned and needed.

NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.