Human Resources Director

The Human Resources Director at Canopy by Hilton Boston will lead and oversee all HR functions to support the accommodation and food services operations effectively. This role is pivotal in developing and implementing strategic HR initiatives that align with the company’s goals, fostering a positive and productive workplace culture. The director will ensure compliance with employment laws and affirmative action policies while managing benefits administration and total rewards programs to attract and retain top talent. They will also drive employee engagement and performance appraisal processes, ensuring continuous development and succession planning within the organization. Ultimately, this position is responsible for creating an inclusive, motivated, and high-performing workforce that contributes to the overall success of the hotel and its guests’ experience.

• Graduation from high school or equivalent. Additional training or experience to meet the required job knowledge, skills, and abilities. College degree in Personnel Management preferred.
  
• Minimum of 7 years of progressive HR experience, including leadership roles within the accommodation and food services industry or a similar sector.
  
• Strong knowledge of employment law, benefits administration, and affirmative action compliance.
  
• Proven experience managing employee relations and performance appraisal systems.
  
• Demonstrated ability to develop and implement HR strategies that support business objectives.
  

• Experience working in a hospitality environment, particularly within hotel operations.
  
• Familiarity with total rewards program design and succession planning in a multi-site organization.
  
• Proven track record of leading employee engagement initiatives that resulted in measurable improvements.
  

• Develop and implement HR strategies and initiatives aligned with the overall business strategy of Canopy by Hilton Boston.
  
• Manage the full spectrum of benefits administration, ensuring competitive and compliant employee benefits packages.
  
• Oversee employee relations to maintain a positive work environment and resolve workplace conflicts effectively.
  
• Ensure compliance with employment laws and affirmative action requirements, maintaining up-to-date policies and procedures.
  
• Lead performance appraisal processes and succession planning to support employee growth and organizational continuity.
  
• Drive employee engagement initiatives to enhance job satisfaction and retention.
  
• Collaborate with management to identify staffing needs and support recruitment efforts.
  
• Provide guidance and support to HR generalists and other team members to ensure consistent HR service delivery.
  
• Inspire your team to embrace and live Canopy by Hilton Boston Downtown DNA that we are all EPIC: Enthusiastic Positive Intuitive Caring.
  

The Human Resources Director will utilize their expertise in benefits administration to design and manage competitive compensation and benefits packages that meet employee needs and regulatory requirements. Their deep understanding of employment law and affirmative action ensures that all HR practices comply with legal standards, minimizing risk for the organization. Employee relations skills are critical for resolving conflicts and fostering a collaborative workplace culture, while performance appraisal and succession planning skills help identify and develop future leaders. The ability to engage employees through targeted initiatives supports retention and productivity, directly impacting the hotel’s service quality. Additionally, HR generalist skills enable the director to oversee a broad range of HR functions, ensuring seamless daily operations and strategic alignment.