Housing Navigator

COTS is hiring a full-time housing navigator to join our team. In this role, you'll work directly with clients to assess needs, create individualized housing plans, and connect them with resources. Helping to navigate complex systems and remove barriers to long-term housing stability.

APPLICATION DEADLINE: 08/19/2025

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• FullTime: 9 am5 pm, MondayFriday
  
• Pay: $24.69 $26.19 based on experience
  

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Our comprehensive benefits package includes medical, dental, and vision insurance, along with short-term disability, accident insurance, life and AD and D coverage, a 403B retirement plan, and access to a confidential Employee Assistance Program (EAP) for added support.

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• 12 paid vacation days
  
• 12 paid sick days
  
• 10 paid holidays
  
• 4 personal days to use as you choose
  

PRIMARY JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Support clients from intake to housing placement
  
• Assist with applications for public housing and local subsidies
  
• Coordinate access to wraparound services (childcare, transportation, etc.)
  
• Advocate for clients and maintain strong community partnerships
  

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• Minimum of two years experience in customer service or direct service role required; prior experience in human services preferred.
  
• High school degree or equivalent required
  
• Degree in Social Work, Criminal Justice, Psychology, or other related field is a plus.
  
• Ability to work independently and think on your feet
  
• Knowledge of housing systems a plus
  

This is more than a job, it’s a chance to be part of a mission-driven team working to end homelessness in our community.

We’re proud to be an Equal Opportunity Employer and strongly encourage people from all backgrounds, identities, and experiences to apply, especially those with lived experience related to our mission.

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For 40 years COTS has been working in Chittenden County to creatively find solutions to end homelessness; we aren’t afraid to try new things. We are looking for team members with a passion for doing good and creative thinking. COTS offers a competitive benefits package including access to healthcare, retirement savings, and robust time off, as well as benefits focused on supporting human services professionals with mental and emotional wellbeing. COTS strives to create a supportive, collaborative and fun work environment...consider joining us on our mission to end homelessness!