Housekeeper

Job Description

Job Title: Housekeeper

Reports to: General Manager

FLSA Status: Non-Exempt

Location: On-Site

Direct Reports: None

Department: Property Operations

JOB SUMMARY:

The Housekeeper is responsible for delivering a clean, safe, and welcoming environment for all guests. This role

focuses on both deep cleaning and maintaining occupied guest rooms for extended-stay guests. Housekeepers

play a key part in delivering the quality standards of the property and ensuring guest satisfaction through

attention to detail and consistent service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Clean guest rooms according to property standards, including floors, bathrooms, kitchenettes, and furnishings.
  
• Perform deep cleans on rooms after guest departure, including all surfaces, linens, and appliances.
  
• Replenish linens, towels, toiletries, and other room supplies.
  
• Remove trash, clean floors, dust surfaces, sanitize bathrooms, and restock housekeeping carts.
  
• Report room maintenance issues, safety concerns, or damages to the General Manager.
  
• Ensure housekeeping carts and storage areas are kept organized and secure.
  
• Maintain cleanliness and sanitation of common areas as assigned (e.g., hallways, stairwells, lobbies).
  
• Follow all safety procedures, including proper use of cleaning products and PPE.
  
• Perform other job duties as assigned.
  

QUALIFICATIONS:

• High school diploma or equivalent preferred.
  
• Previous housekeeping or janitorial experience a plus but not required.
  
• Ability to read and follow instructions in English.
  
• Must be legally authorized to work in the United States without current of future visa sponsorship.
  
• Employment is subject to E-Verify verification.
  

EXPECTATIONS:

• Maintain a professional appearance and deliver service in line with company values.
  
• Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,
  

with flexibility to support additional coverage when needed.

• Follow all safety, security, and operational procedures as trained.
  
• Maintain confidentiality of guest information and company data.
  
• Demonstrate adaptability in a fast-paced environment with changing priorities.
  
• Work as part of a team and support shared property goals.
  

PHYSICAL REQUIREMENTS:

• Must be able to stand, walk, bend, kneel, and climb stairs for extended periods during a shift.
  
• Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry
  

bags, cleaning equipment, mattresses).

• Must be able to use hands and arms for sweeping, mopping, wiping, and other repetitive tasks.
  
• Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe
  

environment for guests and staff.

• Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability
  

to adjust focus.

• May be exposed to cleaning chemicals, odors, dirt, dust, and varying indoor or outdoor temperatures.
  
• Must be able to perform the essential job functions with or without reasonable accommodation.