Housekeeper - Driftwood Hotel/Hospitality - Juneau - Open Until Filled

POSITION DESCRIPTION

Housekeeper

Position Grade 4 (

Purpose: The Hotel Housekeeper is responsible for maintaining cleanliness, orderliness, and a welcoming environment throughout guest rooms, public areas, and back-of-house spaces. This role ensures that all assigned areas meet the hotel’s high standards of hygiene and presentation to provide guests with a comfortable and pleasant stay. The ideal candidate is detail-oriented, reliable, and able to work efficiently both independently and as part of a team.

Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:

• Clean, sanitize, and maintain guest rooms according to hotel standards, including making beds, dusting, vacuuming, and cleaning bathrooms.
  
• Replenish room supplies such as toiletries, linens, and towels.
  
• Clean and maintain public areas, including lobbies, hallways, elevators, and restrooms.
  
• Report any maintenance issues or damages to the appropriate department promptly.
  
• Follow safety and sanitation policies and procedures at all times.
  
• Handle guest requests or complaints related to housekeeping in a professional and courteous manner.
  
• Properly handle and dispose of waste and laundry.
  
• Use cleaning equipment and chemicals safely and efficiently.
  
• Maintain inventory of cleaning supplies and notify supervisors when reordering is necessary.
  
• Assist with deep cleaning projects or special cleaning assignments as required.
  
• Adhere to hotel policies regarding security, confidentiality, and guest privacy.
  
• Work cooperatively with other hotel departments to ensure a seamless guest experience.
  
• Other duties as assigned.
  

Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively:

• Knowledge of cleaning methods, materials, and equipment used in hospitality settings
  
• Understanding of safety and sanitation standards, including proper handling of chemicals
  
• Ability to follow detailed instructions and adhere to hotel policies and procedures
  
• Strong attention to detail to ensure high standards of cleanliness and presentation
  
• Good physical stamina and ability to perform repetitive tasks, including bending, lifting, and standing for extended periods
  
• Ability to work efficiently both independently and as part of a team
  
• Strong time management and organizational skills to complete assigned tasks promptly
  
• Good communication skills to interact courteously with guests and team members
  
• Ability to maintain confidentiality and respect guest privacy
  
• Flexibility to work various shifts, including weekends and holidays
  

Minimum Qualifications (education, experience, skills):

• High School Diploma or GED
  
• Previous housekeeping experience preferably in a commerical setting.
  

Preferred Qualifications (education, experience, skills):

• N/A
  

Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation:

• The majority of work is performed in a professional setting and is generally physical, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.
  

Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.