Hotel Houseman/Maintenance General Labor

Position Purpose:

Cleans and maintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.

EXAMPLE OF DUTIES:

• Cleaning of public areas
  
• Inspect guestrooms, public space and back of the house for areas to repair, touch up or replace
  
• Repairs, or replace items such as light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall coverings, caulking, grouting or other miscellaneous items.
  
• Assists other department team members in the systematic application of the preventive maintenance program.
  
• Makes records of repairs made, or areas needing further attention.
  
• Rotates mattresses on a quarterly basis.
  

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Maintains inventory of supplies needed to perform job function.
  
• Reports major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order.
  
• Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials.
  
• Assists in other areas assigned by manager such as lobby attendant, houseperson, supply person and/or runner due to changes in weather, occupancy, scheduling.
  
• Interacts with guests by providing hotel information, instructions, and directions.
  
• Reports any safety concerns to manager.
  

PHYSICAL REQUIREMENTS:

• Sitting Occasional
  
• Walking Constant
  
• Climbing stairs Frequent
  
• Crouching/Bending/Stooping Frequent
  
• Reaching Frequent
  
• Grasping Frequent
  
• Pushing/Pulling Frequent
  
• Near Vision Constant
  
• Far Vision Constant
  
• Hearing Constant
  
• Talking Frequent
  
• Smell Frequent
  
• Lifting/Carrying (#50+ lbs.) Occasional
  

OTHER DUTIES

Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
  
• Basic mechanical aptitude for operation and repair of hotel equipment.
  
• Working knowledge of basic hand and power tools.
  
• Basic English language communication and mathematical skills in order to communicate with coworkers fully comprehend job assignments and perform accurate simple arithmetic functions.
  

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent preferred.

EXPERIENCE

Basic experience in maintenance trades, including electrical, plumbing, mechanical and carpentry.

LICENSES OR CERTIFICATES

Ability to obtain any government required license or certificate. CPR certification and/or First Aid training preferred.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

NOTICE:

The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with Hilton rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
  
• Flexible schedule
  
• Paid time off
  

Work Location: In person