Hotel Housekeeping Supervisor

· A full-time Housekeeping Supervisor with at least 6 years’ experience in Housekeeping and 3 years’ experience in a supervisory hotel housekeeping role

· Someone based in Philadelphia and excited about joining a small team

· Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone

· Someone willing to clean rooms - you will spend approximately 30% of your time solo-cleaning

· Weekend availability required

· W-2 full-time position, non-exempt

· Compensation: $19 - $21 / hour, depending on experience

· Overtime pay: 1.5x on Client observed holidays (New Years, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)

· Paid Time Off and paid Sick Leave accruing throughout the year

· Flexible Unpaid Time Off

· 401k retirement plan available with employer matching

· Happy hour events

· Work full-time, including weekends, approximately 40+ hours per week

· Typical shift: 9am - 5pm (hours will vary)

· Work at different locations across Philadelphia

· Spend 30% of your time cleaning on your own, and 70% assisting other housekeepers by providing inspections, support, training, scheduling, and ongoing coaching (approximate)

· Train housekeepers on optimal cleaning procedures

· Conduct unit inspections

· Supervise housekeepers and ensure cleaning speed and quality targets are met

· Assist housekeepers with particularly dirty rooms

· Prepare schedules and reassign cleaning tasks as needed

· Clean and prepare entire short term rental apartments, including bathroom, kitchen, living area, common areas, and similar

· Change linens, wash windows, polish surfaces, clean floors, remove stains, and similar

· Restock apartments with consumables, apartment items, linen & terry, and miscellaneous

· Ensure all furniture, appliances, and amenities are clean and in working order

· Clean hallways, building common areas, and offices as assigned

· Conduct special cleaning projects as assigned

· Conduct stayover cleans, clean around guests' personal belongings

· Conduct re-cleans as requested.

· Realign furniture and amenities according to the prescribed layout

· Report any maintenance issues to the proper departments, safety hazards or damage of Client property

· Complete cleaning tasks within the expected time frame

· Clock in and out for shifts and breaks on time

· Use mobile applications to communicate completed cleanings and report problems

· Use a laptop or mobile device to keep track of housekeepers and room cleans, reassigning tasks when necessary

· Return company property and equipment to central locations once work has been completed.

· Eligible to work in the United States

· Previous housekeeping supervisory experience at a hotel, as a Housekeeping Supervisor or Executive Housekeeper

· Experience training frontline employees

· Excellent attention to detail

· Aptitude in coaching hourly employees and providing feedback

· Good executive overhead; the ability to plan and manage a day efficiently

· Ability to walk up several flights of stairs to access the apartments at multiple locations in Philadelphia (most buildings will have elevators)

· Ability and willingness to work at different locations in Philadelphia depending on the day's needs

· The ability to use mobile applications and computers

· Knowledge of cleaning and sanitation products, techniques and methods, and cleaning sensitive materials

· Physical stamina and mobility including ability to reach, kneel, and bend

· Ability to lift, push, and pull required loads (usually about 30 lbs)

· A positive attitude, and the ability to work effectively both in a team environment as well as independently

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
  
• Health insurance
  

Work Location: In person