Contempra Inn is a smoke-free independent hotel located in the heart of Kenner, just minutes from the New Orleans International Airport. Since 1984, we have been dedicated to providing exceptional hospitality and comfort to our guests.
We are seeking a dedicated Hotel Front Desk Clerk to join our team at Contempra Inn in Kenner, LA. This role is crucial in ensuring a welcoming experience for our guests and supporting our mission of outstanding service and hospitality.
Greet and assist guests upon arrival, ensuring a smooth check-in process.
Manage reservations and handle guest inquiries efficiently.Provide exceptional customer service and address guest needs promptly.
Maintain accurate records of guest information and transactions.Coordinate with housekeeping and maintenance to ensure room readiness.
Assist with night audits and financial reporting as needed.Handle multi-line phone systems for incoming calls and inquiries.
Promote hotel amenities and local attractions to enhance guest experiences.Proven experience in hospitality or hotel management preferred.
Strong customer service skills with a friendly demeanor.Ability to communicate effectively; bilingual or multilingual skills are a plus.
Familiarity with front desk operations and reservation systems is advantageous.Excellent phone etiquette and interpersonal skills.
Detail-oriented with strong organizational abilities.Ability to work flexible hours, including nights and weekends if required.Call-To-Action
If you are passionate about delivering exceptional guest experiences, we invite you to apply today and become a part of our dedicated team at Contempra Inn!
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Work Location: In person