Healthcare Surveyor/IMB Investigator (HCA/DHI #43694)

Posting Details

This job posting may be used to fill multiple vacancies.

This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Our Vision

Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.

Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.

Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.

Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

Conduct investigations into allegations of abuse, neglect or exploitation involving adults with Intellectual and Developmental Disabilities, who are served by Home and Community-Based providers under the Medicaid Developmental Disabilities Waiver, the Mi-Via (self-directed) Waiver and the Medically Fragile Waiver.

How does it get done?

Conducting interviews of victims, witnesses, Interdisciplinary Team members, guardians, Case Managers, Consultants, therapist, and any other persons who may have information or knowledge

of the alleged incident;

Ensuring the health and safety of the alleged victim before and during the investigation, reviewing documentation, obtaining professional consultations and writing detailed investigative reports.

Who are the customers?

Individuals with Intellectual and Developmental Disabilities;

Agencies that provide services to the individual;

Direct care staff;

Guardians;

Case Managers;

Consultants;

Community Supports Consultants;

The Developmental Disabilities Supports Division (DDSD).

Ideal Candidate

Individuals with Intellectual and Developmental Disabilities;

Agencies that provide services to the individual;

Direct care staff;

Guardians;

Case Managers;

Consultants;

Community Supports Consultants;

The Developmental Disabilities Supports Division (DDSD).

Minimum Qualification

Associates Degree from an accredited college or university in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation, and/or Criminal Justice and two (2) years directly related experience in community based healthcare services and case management. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.

Employment Requirements

Must possess and maintain a valid New Mexico Driver's License. Must Possess and maintain a current Defensive driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Working Conditions

This position is located in an office setting with field work as needed. Preferred candidate will work on-call as required. The candidate must have a working knowledge of computers, cellular phones, various different software and data base applications. Office setting, attending meetings, visiting provider agencies, extensive computer and telephone usage with extended periods of sitting. Must be able to lift 25 lbs. Must be available for on call and standby.

Supplemental Information

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For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.