Health and Well-Being Coach

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Partners with patient and caregiver to promote wellness and adjust lifestyle or health concerns. Supports patient and caregiver in setting short- and long-term personalized health goals promoting a patient-centered vision of health and well-being. Inspires patient and caregiver to achieve their optimal well-being through healthier lifestyle choices.

MINIMUM QUALIFICATIONS

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in health education, athletic training, exercise physiology, nutrition, counseling or other health related field.

2. National Board-Certified Health and Wellness Coach by the National Board for Health and Wellness Coaching (NBHWC) within 6 months of hire.

MINIMUM QUALIFICATIONS

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Master’s degree in health education, athletic training, exercise physiology, nutrition, counseling or other health related field.

2. Previous experience working in a healthcare or health related setting.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.

1. Provides necessary coaching to support individualized behavior change.

2. Utilizes the coaching model process to help patients clarify their vision and values, assess readiness to change, determine focus and set goals, prepare for action, and maintain behavior change.

3. Actively listens, reflects and motivates patient in establishing SMART goals to optimize outcomes.

4. Establishes and maintains patient-centered relationships that recognizes the patient is the expert in navigating their own life and provides the structure to serve as a facilitative partner.

5. Contacts and performs initial interview with patients who are eligible for the health coaching program.

6. Identifies and provides appropriate resources to patient and or the caregiver where needed.

7. Provides education to patient and caregiver(s) on health and well-being, distributing health education materials as needed or requested.

8. Coordinates and collaborates with patient’s healthcare provider as appropriate to provide a well-rounded experience and optimize outcomes.

9. Supports operational aspects of WVU Medicine / United Hospital Center to promote patient satisfaction.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, lifting, grasping, and feeling are necessary body movements utilized in performing duties through the work shift.

2. Must be able to sit or stand for extended periods of time.

3. Must be able to read and write legibly in English.

4. Visual and auditory acuity must be within normal range.

5. Must have reading and comprehension ability.

6. Must have manual dexterity to operate keyboards, fax machines, telephones, and other office equipment.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Exposure to various healthcare equipment and supplies (latex, cleaning chemicals, etc.)

2. Exposed to electronic devices such as computer screens and mobile devices.

SKILLS AND ABILITIES:

1. Ability to handle confidential information.

2. Ability to maintain composure during periods of high stress and anxiety.

3. Ability to project a professional image through in-person and virtual interactions.

4. Ability to communicate effectively in oral and written form.

5. Ability motivate change and inspire through a positive and optimistic approach.

6. Ability to independently manage high volume workload and complete all documentation in a accurate and efficient manner.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

UHC United Hospital Center

Cost Center:

50 UHC Nursing Infection Control

Address:

327 Medical Park Drive

Bridgeport

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.