Daily supervision and assignments of room attendants and house person.
+ Ensures all work done by room attendants and house persons is done to standards;
+ Makes sure all housekeeping team members work is done in the scheduled time;
+ Checks all guestrooms, vacant and check-outs, and spot checks occupied;
+ Keeps in contact with housekeeping office for updates on events happening;
+ Checks housekeepers closets for adequate supplies for the day; (Pro Host system)
+ Checks housekeepers closets at the end of the shift to ensure that they are clean and no guest keys are left anywhere in the closet;
+ Checks guestrooms at 12:00pm for check-outs not out yet in the system;
+ Reports to executive housekeeper or assistant any maintenance issues in the rooms or work area
+ Reports all dishes in the hallways to room service for pick-up by F&B staff;
+ Pets are allowed in the hotel must needs to be reported so pet program can go in to effect;
+ Reports to or asst. any extra persons in the room or extra bedding brought in to the room;
+ Makes sure the closets are stocked with extra blankets, bedspreads and bedspreads;
+ Checks vacant rooms for leaks from pipes and air conditioning vents, no heat, if the room is disturbed such as being used either in the guestroom or bathroom, trash cans, moved furniture or open balcony door, used ashtrays or drinking glasses.
+ Reports all occupied rooms not on the report;
+ Assists in other duties as requested;
+ Adheres to regulatory, departmental and casino policies and
Room Attendant, Houseman
Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or general education degree (GED); or six months to one year job-related experience and/or training; or equivalent combination of education and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred.
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours;
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.
The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Hourly based
NM , United States Mescalero, NM, United States
NM , United States Mescalero, NM, United States