Store Manager - Specialty Drink Café
Candy Cloud - Jacksonville, FL
Full-time | On-site | $18.00 - $23.00 per hour (based on experience)
About Candy Cloud
Candy Cloud is a vibrant and welcoming specialty drink café located in the heart of Jacksonville, Florida. Known for our creative beverages, premium coffee drinks, and outstanding guest service, we pride ourselves on offering a top-tier hospitality experience. We're looking for an experienced and motivated Store Manager to lead our team, oversee daily operations, and drive performance in a fast-paced, customer-focused environment.
Job Summary
This position is ideal for a candidate with previous experience as a Café Manager, Coffee Shop Manager, or Food Service Manager in a fast casual, retail food service, or quick-service restaurant (QSR) setting. You will manage team scheduling, customer experience, and back-of-house operations, ensuring every shift runs smoothly while maintaining high standards for cleanliness, service, and quality.
Key Responsibilities
· Deliver an outstanding guest experience by upholding high customer service standards across all shifts
· Handle escalated customer concerns with professionalism and resolve issues efficiently
· Lead and train staff to ensure welcoming, knowledgeable, and speedy service, even during high-volume periods
· Monitor and manage labor costs, inventory levels, and waste to maximize store profitability
· Analyze POS and sales reports to identify trends and growth opportunities
· Ensure accurate cash handling, transaction management, and compliance with company policies
· Create and manage weekly shift schedules with Assistant Manager and Shift Leads
· Quickly resolve staffing shortages, equipment issues, and supply disruptions
· Adapt to evolving business needs while maintaining smooth daily operations
· Maintain consistent communication with shift leaders, crew members, and upper management
· Serve as a liaison between store-level employees and company leadership
· Foster a positive, team-oriented culture focused on collaboration and accountability
Required Qualifications
· 2+ years of experience in a hospitality management, restaurant supervisor, or retail leadership role
· Strong understanding of cost control, labor scheduling, and food service operations
· Experience with POS systems, especially TOAST POS, is highly preferred
· Must have a valid Food Manager Certification (ServSafe or equivalent)
· Authorized to work in the U.S. and able to work on-site in Jacksonville, FL
· Available for flexible hours including early mornings, evenings, weekends, and holidays
Skills
· Proven experience managing teams in a hospitality or food and beverage setting
· Proficient with TOAST POS or similar systems
· Strong understanding of banquet operations, catering services, and kitchen workflows
· Commitment to guest satisfaction and team development
· Knowledge of food safety standards and kitchen best practices
· Experience conducting interviews, onboarding, and training staff
· Bar management or café drink menu experience is a plus
· Highly organized and capable of multitasking in a fast-paced café environment
· Excellent verbal and written communication skills
Compensation & Benefits
· Pay: $18.00 - $23.00 per hour (commensurate with experience)
· Opportunities for advancement into multi-store or area manager roles
· Supportive and friendly team culture
· Staff discounts on all beverages and food items
· Paid time off (after probationary period)
Location
Candy Cloud - Jacksonville, Florida (On-site only)
Job Tags (for search visibility)
Store Manager | Café Manager | Coffee Shop Manager | Food Service Supervisor | Hospitality Jobs | TOAST POS | Jacksonville FL | ServSafe | Barista Manager | Quick Service Restaurant | Retail Management | Food & Beverage Leadership | Banquet & Catering Manager
To Apply
Submit your resume and a short cover letter telling us why you'd be a great fit for the Candy Cloud team. We can’t wait to meet our next great leader!
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 - 56 per week
Benefits:
License/Certification:
Shift availability:
Ability to Commute:
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Work Location: In person
Hourly based
FL , United States Jacksonville, FL, United States
FL , United States Jacksonville, FL, United States