Store Manager - Specialty Drink Café


Candy Cloud - Jacksonville, FL


Full-time | On-site | $18.00 - $23.00 per hour (based on experience)


About Candy Cloud


Candy Cloud is a vibrant and welcoming specialty drink café located in the heart of Jacksonville, Florida. Known for our creative beverages, premium coffee drinks, and outstanding guest service, we pride ourselves on offering a top-tier hospitality experience. We're looking for an experienced and motivated Store Manager to lead our team, oversee daily operations, and drive performance in a fast-paced, customer-focused environment.


Job Summary


This position is ideal for a candidate with previous experience as a Café Manager, Coffee Shop Manager, or Food Service Manager in a fast casual, retail food service, or quick-service restaurant (QSR) setting. You will manage team scheduling, customer experience, and back-of-house operations, ensuring every shift runs smoothly while maintaining high standards for cleanliness, service, and quality.


Key Responsibilities


Customer Service Excellence


· Deliver an outstanding guest experience by upholding high customer service standards across all shifts


· Handle escalated customer concerns with professionalism and resolve issues efficiently


· Lead and train staff to ensure welcoming, knowledgeable, and speedy service, even during high-volume periods


Financial Management & Profitability


· Monitor and manage labor costs, inventory levels, and waste to maximize store profitability


· Analyze POS and sales reports to identify trends and growth opportunities


· Ensure accurate cash handling, transaction management, and compliance with company policies


Strategic Planning & Problem-Solving


· Create and manage weekly shift schedules with Assistant Manager and Shift Leads


· Quickly resolve staffing shortages, equipment issues, and supply disruptions


· Adapt to evolving business needs while maintaining smooth daily operations


Communication & Collaboration


· Maintain consistent communication with shift leaders, crew members, and upper management


· Serve as a liaison between store-level employees and company leadership


· Foster a positive, team-oriented culture focused on collaboration and accountability


Required Qualifications


· 2+ years of experience in a hospitality management, restaurant supervisor, or retail leadership role


· Strong understanding of cost control, labor scheduling, and food service operations


· Experience with POS systems, especially TOAST POS, is highly preferred


· Must have a valid Food Manager Certification (ServSafe or equivalent)


· Authorized to work in the U.S. and able to work on-site in Jacksonville, FL


· Available for flexible hours including early mornings, evenings, weekends, and holidays


Skills


· Proven experience managing teams in a hospitality or food and beverage setting


· Proficient with TOAST POS or similar systems


· Strong understanding of banquet operations, catering services, and kitchen workflows


· Commitment to guest satisfaction and team development


· Knowledge of food safety standards and kitchen best practices


· Experience conducting interviews, onboarding, and training staff


· Bar management or café drink menu experience is a plus


· Highly organized and capable of multitasking in a fast-paced café environment


· Excellent verbal and written communication skills


Compensation & Benefits


· Pay: $18.00 - $23.00 per hour (commensurate with experience)


· Opportunities for advancement into multi-store or area manager roles


· Supportive and friendly team culture


· Staff discounts on all beverages and food items


· Paid time off (after probationary period)


Location


Candy Cloud - Jacksonville, Florida (On-site only)


Job Tags (for search visibility)


Store Manager | Café Manager | Coffee Shop Manager | Food Service Supervisor | Hospitality Jobs | TOAST POS | Jacksonville FL | ServSafe | Barista Manager | Quick Service Restaurant | Retail Management | Food & Beverage Leadership | Banquet & Catering Manager


To Apply


Submit your resume and a short cover letter telling us why you'd be a great fit for the Candy Cloud team. We can’t wait to meet our next great leader!


Job Type: Full-time


Pay: $18.00 - $23.00 per hour


Expected hours: 40 - 56 per week


Benefits:


  • Employee discount
  • Paid time off
  • Paid training


License/Certification:


  • Food Manager Certification (Preferred)


Shift availability:


  • Day Shift (Preferred)
  • Night Shift (Preferred)


Ability to Commute:


  • Jacksonville, FL 32210 (Required)


Ability to Relocate:


  • Jacksonville, FL 32210: Relocate before starting work (Required)


Work Location: In person

Salary

USD 18 - 23 /hourly

Hourly based

Location

FL , United States Jacksonville, FL, United States

Job Overview
Job Posted:
1 month ago
Job Expire:
1 week from now
Job Type
Full-Time
Job Role
General Manager

Share This Job:

Location

FL , United States Jacksonville, FL, United States