General Manager

We are seeking a dynamic and experienced General Manager to oversee operations at our establishment. The ideal candidate will have a strong background in the food service industry, with a focus on quick service and fast food restaurants, as well as fine dining. This role requires exceptional leadership skills, the ability to manage a diverse team, and a passion for delivering outstanding customer service. The General Manager will be responsible for ensuring operational excellence, maintaining high standards of food safety, and driving profitability through effective management practices.

• Oversee daily operations of the restaurant, ensuring compliance with company policies and procedures.
  
• Manage staff training and development programs to enhance team performance and service quality.
  
• Implement inventory control measures to minimize waste and optimize stock levels.
  
• Utilize POS systems such as Aloha POS and Micros POS for efficient cash handling and order processing.
  
• Ensure high standards of food preparation, handling, and safety in accordance with health regulations.
  
• Develop budgets and financial plans to achieve operational goals while maximizing profitability.
  
• Foster a positive work environment through effective team management and leadership practices.
  
• Conduct interviews and hire staff to build a skilled workforce that aligns with our service standards.
  
• Supervise kitchen operations, ensuring quality food production and presentation for all menu items.
  
• Address customer inquiries and complaints promptly to maintain high levels of customer satisfaction.
  
• Collaborate with other departments to coordinate catering events, banquets, and special functions.
  

• Strong background in food service management with experience in quick service & fast food restaurants as well as fine dining establishments.
  
• Proficient in cash handling procedures and POS systems (Aloha POS, Micros POS).
  
• Excellent leadership skills with experience in team management, training & development, and shift management.
  
• Knowledgeable in inventory control practices, budgeting, and financial management within the restaurant industry.
  
• Exceptional customer service skills with the ability to resolve issues effectively.
  
• Experience in supervising kitchen operations with an understanding of culinary techniques and food production processes.
  
• Familiarity with hospitality management principles, including banquet experience and catering services.
  
• Strong communication skills combined with the ability to motivate staff and foster a collaborative work environment. Join our team as a General Manager where you can make a significant impact on our operations while providing exceptional dining experiences for our guests!
  

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Employee discount
  

Shift availability:

• Day Shift (Preferred)
  
• Night Shift (Preferred)
  

Ability to Commute:

• Newark, DE 19711 (Required)
  

Ability to Relocate:

• Newark, DE 19711: Relocate before starting work (Required)
  

Work Location: In person