We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description:
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Applications are accepted on an ongoing basis to add to our amazing current leadership in our Market
- 2-3 Years prior Auto Estimating experience required
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- 4-5 Years prior experience with customer service excellence required
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- 1-3 Years prior Collision Leadership experience required
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The
General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They are responsible to coach and empower each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times.- Ensure consistent execution of WOW (Wow Operating Way) plan.
- Prepare and manage the annual and monthly operating budget of the collision center.
- Forecast, target and track monthly sales, profit and expense objectives.
- Deliver formal annual performance reviews and informal monthly performance reviews.
- Monitor and maintain all A/P and A/R relating to the Collision Center.
- Maintain a clean and organized repair facility at all times.
- Monitor all maintenance required for all shop equipment, including the paint booth
- Provide training for all staff as necessary
- Ensure all staff wear proper safety gear and adhere to dress code.
- Open and close the facility daily as per established procedures.
- Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
- Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
- Lead and manage all repair facility personnel.
- Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.
- Attend training, information sessions and workshops recommended by Senior Leadership Team.
- Store CSI performance review and follow up within 24 hours.
- Post-Secondary Education or equivalent.
- Proven leadership experience in a collision repair environment or similar role.
- Attention to detail and a high degree of accuracy.
- Ability to consistently demonstrate a successful client experience
- Communicate clearly both verbally and in writing.
- Ability to motivate others utilizing effective coaching tools and management skills.
#INDSOUTH
Gerber offers the comprehensive benefits you expect from an industry leader, including:
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
Compensation Details:
Compensation Details:*
Estimated $75,000 - $95,000+ / Year=========================================
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- Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
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Salary
USD 75,000 - 95,000 /yearly
Yearly based
Location
LA , United States Baton Rouge, LA, United States
LA , United States Baton Rouge, LA, United States
