Funeral Arranger

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.

• Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized, and caring manner consistent with Company Policies and Procedures
  
• Confirms authorization to proceed with the service arrangements
  
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
  
• Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and the cemetery; delivering flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families, and setting up and removing chairs
  
• In the absence of a Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits, and pension, and pre-arrangements for next of kin
  
• Ensures potential pre-need referrals are shared with Family Service Counselors
  
• Ensures adherence to all applicable professional, municipal, state/provincial, and federal licensing authorities, rules, and regulations
  
• Prepares and accurately completes documents and online entries related to services, cremations, and maintenance
  
• Assists with general office duties, including answering phones and preparing reports as necessary
  
• Assist with the maintenance of vehicles, the facility, and property
  
• Receives caskets and other funeral home supplies as well as places them into inventory
  
• Ensures refreshments are available (where allowed by law)
  

• High School diploma or equivalent
  

• Minimum of 3 years related experience as a Funeral Assistant
  

• Current state/province-issued driver�s license with an acceptable driving record
  

• Basic knowledge of religious and fraternal organizations' customs
  
• Knowledge of computers and some software, including MS Office Suite required
  
• High level of compassion and integrity
  
• Good communication skills
  
• Problem-solving skills
  
• Ability to multitask and set priorities
  
• Detail oriented
  

Postal Code: 00729

Category (Portal Searching): Operations

Job Location: US-PR - Canovanas

Job Profile ID: F00218

Time Type: Full time

Location Name: Funeraria Del Pilar