Full Time Insurance Customer Service Associate

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Joanne Fisher Allstate/Fisher Financial Services is looking to add a new team member to help provide our customers with excellent service and shape the company's future. This IS NOT a remote position.

We offer a friendly and professional atmosphere with an emphasis on quality work and excellent customer service. Our team members are supported and helped to learn, develop, and grow - this is not just a job, but could be the start of a career. Join a company where you will be appreciated and valued. Accelerate our collaborative culture and enjoy your time in the office. We work as a team across all three locations to drive the success of the Agency. Fisher Financial Services is well established and maintains an excellent reputation for customer service.

This is a full-time position. Workdays will be in our New Port Richey location, at the corner of Ridge Rd. and Decubellis Rd. Office hours are 8:00am to 5:00pm. Monday through Thursday, 8:00 am - 4:00 pm on Fridays. No nights, weekends or after hours required.

Benefits for the Insurance Customer Service Representative:

Paid Holidays / Paid Vacation / Paid PTO

Competitive base (This is a hourly position and your pay is commensurate with experience)

Opportunities for monthly and quarterly bonus.

Opportunities for career growth

A healthy work/life balance is priority in our company

Health and Dental available

Salary Range: $38,000.00 - $42,000.00 per year

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Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

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Qualifications for the Insurance Customer Service Representative:

At least one year of prior customer service experience required.

440 Insurance license is required (weekend course), 20-44 and 2-20 also accepted

Strong communication skills, in both email and verbally

Must be tech savvy & coachable

Strong attention to detail

Excellent analytical skills

Basic data entry and typing skills

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Responsibilities for the Insurance Customer Service Representative:

Focus on the servicing and retention of our existing auto and homeowners' insurance clients

Support the efforts of your team members

Process payments and endorsements on policies

Complete insurance reviews

Maintain customer files

Handle inbound phone inquiries and make outbound calls to complete tasks.

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Fisher Financial Services is an Exclusive Allstate Agency in Wesley Chapel, FL that offers insurance solutions and protections based on the Trusted Advisor model for a wide array of needs including Auto, Home, Commercial and Life. We are a family owned, community-based business representing a giant in the insurance industry, Allstate! We value our associate agents and staff and offer flexible schedules, outside networking and growth opportunities and unlimited income potential.